black screen with mouse arrow

[bozeh23]

When I turn my computer on all I get is a black screen with mouse arrow.  This happened a month ago and I put the recover DVD in and it worked.  It happened again a few days ago and now the DVD won't do anything.  I called a computer hotline and they wanted a ton of money from me and said a bunch of my drivers had stopped.  Not sure what to do now...  Any suggestions?  I can get it to work through safe mode but that is limited..

[patio]

In safemode go to Control Panel/Device Manager...any devices that have Yellow !'s or ?'s have missing /corrupted drivers...
DLoad any that are needed from the manuf. site and re-install them.
When finished boot to normal mode and see if all is well...if not then it's a Windows issue so let us know.