Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Computer starts automatically only in safe mode, registry attack?  (Read 18550 times)

0 Members and 1 Guest are viewing this topic.

SuperDave

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Thanked: 1020
  • Certifications: List
  • Experience: Expert
  • OS: Windows 10
Re: Computer starts automatically only in safe mode, registry attack?
« Reply #30 on: May 28, 2013, 03:33:49 PM »
Quote
I am mostly concerned now about possible infection of the laptop via the backup and also the use of a USB flash drive in the previous clean up steps, as well as our home network.
If you're laptop became infected, you would soon know it. Run your AV scan on it and also on your flash drive.
Windows 8 and Windows 10 dual boot with two SSD's

raygill

    Topic Starter


    Rookie

    • Experience: Experienced
    • OS: Windows 7
    Re: Computer starts automatically only in safe mode, registry attack?
    « Reply #31 on: May 28, 2013, 05:43:07 PM »
    I scanned the hard drive and the flash drive and they are both okay.

    SuperDave

    • Malware Removal Specialist
    • Moderator


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    Re: Computer starts automatically only in safe mode, registry attack?
    « Reply #32 on: May 29, 2013, 12:27:18 PM »
    Just to be on the safe side, run another scan with this scanner.No need to post the logs.

    Please download and run MicroSoft Safety Scanner. This will take about 20 minutes to run and will produce a log if your computer was infected. Please post the log. This scanner only has a shelf life of 10 days so you will need to download a new one if you want to run a scan after the trial period has expired.
    Windows 8 and Windows 10 dual boot with two SSD's

    raygill

      Topic Starter


      Rookie

      • Experience: Experienced
      • OS: Windows 7
      Re: Computer starts automatically only in safe mode, registry attack?
      « Reply #33 on: May 29, 2013, 03:34:12 PM »
      I ran the quick scan and it found no infections.  I originally started the full scan but at 28 minutes it was barely a quarter finished so I quit and did the quickie instead which took about the 20 minutes that you had estimated.  Thank you.  What next?

      SuperDave

      • Malware Removal Specialist
      • Moderator


      • Genius
      • Thanked: 1020
      • Certifications: List
      • Experience: Expert
      • OS: Windows 10
      Re: Computer starts automatically only in safe mode, registry attack?
      « Reply #34 on: May 29, 2013, 03:45:21 PM »
      I ran the quick scan and it found no infections.  I originally started the full scan but at 28 minutes it was barely a quarter finished so I quit and did the quickie instead which took about the 20 minutes that you had estimated.  Thank you.  What next?
      That's it unless you've changed your mind about reformatting your harddrive.
      Windows 8 and Windows 10 dual boot with two SSD's

      raygill

        Topic Starter


        Rookie

        • Experience: Experienced
        • OS: Windows 7
        Re: Computer starts automatically only in safe mode, registry attack?
        « Reply #35 on: May 29, 2013, 08:00:14 PM »
        Well, even though the news has been bad, I want to thank you and everybody at this site in helping me to learn more about the mess I have gotten myself into and hopefully how to avoid it happening again.  This is really an excellent resource for someone like me with a modest amount of knowledge about computers, just enough to get myself into trouble, but a desire to learn more without really knowing how to go about it.  This forum seems like a good learning tool.  Thanks again and  :)  :) :).

        SuperDave

        • Malware Removal Specialist
        • Moderator


        • Genius
        • Thanked: 1020
        • Certifications: List
        • Experience: Expert
        • OS: Windows 10
        Re: Computer starts automatically only in safe mode, registry attack?
        « Reply #36 on: May 30, 2013, 01:05:23 PM »
        You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

        Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.
        Windows 8 and Windows 10 dual boot with two SSD's