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Author Topic: Missing Drivers & cant connect to web to find  (Read 4036 times)

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Terrie King

  • Guest
Missing Drivers & cant connect to web to find
« on: October 11, 2005, 07:47:42 AM »
My husband screwed up my pc. So we reinstalled a new WindowsXP version that I went out and bought. but now in the device manager, under the network adapter theres a list of other devices.. ethernet...lexmark.. etc that all have yellow ? on them, I cant get online and my DSL provider says im missing all those drivers. What do i do now to fix it. Should I try reinstalling XP again to see if they will load up?
thanks for any advice.
Do I need to take it to a pc repair specialist?
Terrie

GX1_Man

  • Guest
Re: Missing Drivers & cant connect to web to f
« Reply #1 on: October 11, 2005, 08:44:00 AM »
Without knowing the details of the hardware you are stuck, and so are we.

How about downloading Everest Home Edition (for free) and let us know some details. Also post manufacturer name/model, or the information from the boot up screen (before it gets to Windows).

Here's a link for the Everest.

http://www.lavalys.com/products/overview.php?pid=1&lang=en

A simple reinstall will get you back where you are now, unless you have the drivers on a CD.


terrie king

  • Guest
Re: Missing Drivers & cant connect to web to f
« Reply #2 on: October 11, 2005, 09:28:23 AM »
thanks for answering,
But because im at work right now i dont have much information and at home i cant get online due to the drivers, according to my ISP support.
I have a sony vaio pc.
Husband claims all he did was update the security patch 2 and after he did that he says nothing would work.
So instead of doing a restore which i think would have fixed the problem.
He pulls out a windows XP cd that i had bought a while back before i bought this new sony and downloaded it thinking it would fix the problem.
But I cant get online and in the device manager its listing things like my DSL modem, MY printer, etc and giving them a yellow question mark which i know means that there is a conflict with those, My question would how would I fix that?
What if i deleted all those with the question mark, unplug the DSL, printer, and reloaded the XP?
How could we have lost almost 2 years of pictures and other things just by him updating a patch??
thanks

GX1_Man

  • Guest
Re: Missing Drivers & cant connect to web to f
« Reply #3 on: October 11, 2005, 06:36:14 PM »
<< So we reinstalled a new WindowsXP version that I went out and bought. >>

That is what probably blanked out all of your former info. If you formatted the drive during install, it's gone. If you (posssibly) loaded it "over the top", the data is still there but the programs and drivers would need to be reinstalled.

Since you referred to all of the exclamation points, I am betting all previous info was formatted away. That is why a regular backup strategy is so essential. All hardware will fail eventually. If it wasn't Microsft that got you, a dead hard drive would.
« Last Edit: October 11, 2005, 06:38:56 PM by GX1_Man »

GX1_Man

  • Guest
Re: Missing Drivers & cant connect to web to f
« Reply #4 on: October 11, 2005, 06:37:33 PM »
If you go to the Sony website, they will have all of the correct drivers, based on the model number. If you can't acdcess on your computer, enlist the service of a friend that has high speed internet access AND a CD burner to retrieve them for you (if you did not get them on a separate CD with your purchase)