thanks for answering,
But because im at work right now i dont have much information and at home i cant get online due to the drivers, according to my ISP support.
I have a sony vaio pc.
Husband claims all he did was update the security patch 2 and after he did that he says nothing would work.
So instead of doing a restore which i think would have fixed the problem.
He pulls out a windows XP cd that i had bought a while back before i bought this new sony and downloaded it thinking it would fix the problem.
But I cant get online and in the device manager its listing things like my DSL modem, MY printer, etc and giving them a yellow question mark which i know means that there is a conflict with those, My question would how would I fix that?
What if i deleted all those with the question mark, unplug the DSL, printer, and reloaded the XP?
How could we have lost almost 2 years of pictures and other things just by him updating a patch??
thanks