One of the primary reasons I had for performing a factory restore on a friend's Lenovo E5800 dual core, Win 7 HP desktop PC, is that the system restore function was broken, and apparently has been since the machine was purchased 2 or 3 years ago. After completing the factory reset, one of the first things I checked was system restore. Apparently, I found, something happened during the initial factory setup which makes it impossible for this feature to work.
Snip 01 (attached) shows that the C drive folder which the system looks for is missing. I renamed the "C" drive from no label to "OS," thinking this might help, but it did not. Snip 02 shows how I tried to configure the OS drive, and\or the C-folder-missing- drive, to initiate system restore. Snip 03 shows that the system reported that the drive had an incorrect label, and system restore could not be setup. Snip 04 is a snapshot of the management console, showing this desktop has a single system hard drive, divided into 3 partitions - a small Win 7 established partition, the OS, or system C Drive, and a 25 gb restore partition, which was used to accomplish the factory restore.
I hope that some participant of this forum has some idea how to correct this problem. I'm positively stumped. I suspect that I might copy the newly restored C partition to a different hard drive, and leave off the restore partition in an effort to see if that would work, but I don't want to give up the factory restore option forever.
Any help would be very much appreciated.
[recovering disk space, attachment deleted by admin]