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Author Topic: BSOD when playing games.  (Read 2583 times)

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KR07Fan

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Windows 7
    BSOD when playing games.
    « on: August 27, 2013, 08:33:03 AM »
    Hello all,

    I 've been getting BSOD's recently only when I play games

    Following is the error message

    "Attempt to reset the display driver and recover from timeout failed"

    Following is my system configuration:
    OS Name: Microsoft Windows 7 Ultimate, 6.1.7600 Build 7600
    System type : X86-based PC
    RAM : 2:00 GB
    Processor : Pentium(R) Dual-Core CPU E5700 @ 3.00 GHz, 3003 Mhz, 2 Core(s), 2 Logical Processor(s)

    I have not installed any graphics card in my system, when i looked up the Device manager this is what i have in display adapters

    Intel(R) G41 Express Chipset(Microsoft Corporation- WDDM 1.1)


    I am not sure what the Problem is, PFB last three dumps taken from Blue screen viewer

    Can somebody please tell me what the issue is and some solution. I am only a beginner :)

    Please let me know if you need additional info for this issue.


    Dump #1:
    ==================================================
    Dump File         : 082713-13431-01.dmp
    Crash Time        : 27-Aug-13 6:11:57 PM
    Bug Check String  :
    Bug Check Code    : 0x00000116
    Parameter 1       : 0x876d7008
    Parameter 2       : 0x95c309b0
    Parameter 3       : 0x00000000
    Parameter 4       : 0x0000000c
    Caused By Driver  : igdkmd32.sys
    Caused By Address : igdkmd32.sys+119b0
    File Description  : Intel Graphics Kernel Mode Driver
    Product Name      : Intel Graphics Accelerator Drivers for Windows Vista(R)
    Company           : Intel Corporation
    File Version      : 8.15.10.1749
    Processor         : 32-bit
    Crash Address     : ntoskrnl.exe+d1574
    Stack Address 1   : dxgkrnl.sys+8cc26
    Stack Address 2   : dxgkrnl.sys+8da45
    Stack Address 3   : dxgmms1.sys+692c
    Computer Name     :
    Full Path         : C:\Windows\Minidump\082713-13431-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    Dump File Size    : 868,296
    Dump File Time    : 27-Aug-13 6:15:03 PM
    ==================================================

    Dump #2:

    ==================================================
    Dump File         : 082313-160727-01.dmp
    Crash Time        : 23-Aug-13 7:32:20 PM
    Bug Check String  :
    Bug Check Code    : 0x00000116
    Parameter 1       : 0x86f80008
    Parameter 2       : 0x95c3f9b0
    Parameter 3       : 0x00000000
    Parameter 4       : 0x00000002
    Caused By Driver  : igdkmd32.sys
    Caused By Address : igdkmd32.sys+119b0
    File Description  : Intel Graphics Kernel Mode Driver
    Product Name      : Intel Graphics Accelerator Drivers for Windows Vista(R)
    Company           : Intel Corporation
    File Version      : 8.15.10.1749
    Processor         : 32-bit
    Crash Address     : ntoskrnl.exe+d1574
    Stack Address 1   : dxgkrnl.sys+8cc26
    Stack Address 2   : dxgkrnl.sys+8da45
    Stack Address 3   : dxgmms1.sys+692c
    Computer Name     :
    Full Path         : C:\Windows\Minidump\082313-160727-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    Dump File Size    : 378,248
    Dump File Time    : 23-Aug-13 7:36:12 PM
    ==================================================


    Dump#3:
    ==================================================
    Dump File         : 082213-16036-01.dmp
    Crash Time        : 22-Aug-13 7:49:09 PM
    Bug Check String  :
    Bug Check Code    : 0x00000116
    Parameter 1       : 0x8748f510
    Parameter 2       : 0x958439b0
    Parameter 3       : 0x00000000
    Parameter 4       : 0x0000000c
    Caused By Driver  : igdkmd32.sys
    Caused By Address : igdkmd32.sys+119b0
    File Description  : Intel Graphics Kernel Mode Driver
    Product Name      : Intel Graphics Accelerator Drivers for Windows Vista(R)
    Company           : Intel Corporation
    File Version      : 8.15.10.1749
    Processor         : 32-bit
    Crash Address     : ntoskrnl.exe+d1574
    Stack Address 1   : dxgkrnl.sys+8cc26
    Stack Address 2   : dxgkrnl.sys+8da45
    Stack Address 3   : dxgmms1.sys+692c
    Computer Name     :
    Full Path         : C:\Windows\Minidump\082213-16036-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    Dump File Size    : 935,304
    Dump File Time    : 22-Aug-13 7:51:17 PM
    ==================================================


    Calum

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    Re: BSOD when playing games.
    « Reply #1 on: August 27, 2013, 08:39:50 AM »
    Hi, welcome to the forums :)

    This problem can be caused by several things.  Firstly, try downloading the latest graphics drivers and see if that helps the situation at all.

    If not, I would suspect faulty memory, as the integrated graphics use system RAM rather than their own.  Download Memtest, burn it to a disk, boot from it and let it run, preferably overnight.  Any errors will mean you have a faulty stick of RAM, which would need replacing.

    Hope this makes sense, and helps :)