Blue Screen of Death BSOD

[darcomputer]

Computer turns off and reboots itself.  Sometimes i get the BSOD but sometimes i don't.  searched here and turned off something that allowed the bsod to stay so i could write it down.  Does it anytime. Finally installed my purchased version of SUPERantispyware and it helped alot.  Just updated all XP updates  windows xp pro 3

Blue Screen:   A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time = NO
Check to be sure you have adequate disk space = I have something like 55gb of 75gb harddrive
If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates.  tech help here has helped me update my video and system drivers.  Try changing video adapters.
Check for any FIOS updates.  Disable BIOS memory options such as caching and shadowing = could not find them.
If you need to use safe mode to remove or disable components, restart, press F8 to select advanced Startu options, select Safe Mode.
 
Technical Information:

***  STOP:  0x0000008E (0xC0000005, 0xBD1E41DD, 0xB2BC9AB4, 0x00000000)
*** nv4_disp.dll - Address BD1E41DD base at BD012000, Datestamp 510e1eee

Beginning dump of physical memory
Physical memory dump complete.
Contact your sytem administrator or technical support group for further assistance. 
please please be very detailed
 

[patio]

What new hardware has been added since this started ? ?

[Allan]

The error above points to your Nvidia driver. Have you recently updated it? If so, roll it back. If not, update it now. Also, please do the following:

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

[darcomputer]

Allan and i did update the video and system driver(s).  this helped.  it was doing that way before

==================================================
Dump File         : Mini090413-01.dmp
Crash Time        : 9/4/2013 8:28:47 PM
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0xbd1e41dd
Parameter 3       : 0xb017aab4
Parameter 4       : 0x00000000
Caused By Driver  : nv4_disp.dll
Caused By Address : nv4_disp.dll+1d21dd
File Description  : NVIDIA Windows XP Display driver, Version 307.83
Product Name      : NVIDIA Windows XP Display driver, Version 307.83
Company           : NVIDIA Corporation
File Version      : 6.14.13.0783
Processor         : 32-bit
Crash Address     : nv4_disp.dll+1d21dd
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini090413-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 9/4/2013 8:29:34 PM
==================================================

==================================================
Dump File         : Mini090313-02.dmp
Crash Time        : 9/3/2013 6:20:57 PM
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0xbd1e41dd
Parameter 3       : 0xb2bc9ab4
Parameter 4       : 0x00000000
Caused By Driver  : nv4_disp.dll
Caused By Address : nv4_disp.dll+1d21dd
File Description  : NVIDIA Windows XP Display driver, Version 307.83
Product Name      : NVIDIA Windows XP Display driver, Version 307.83
Company           : NVIDIA Corporation
File Version      : 6.14.13.0783
Processor         : 32-bit
Crash Address     : nv4_disp.dll+1d21dd
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini090313-02.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 9/3/2013 6:33:46 PM
==================================================

==================================================
Dump File         : Mini090313-01.dmp
Crash Time        : 9/3/2013 5:42:17 PM
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0xbd1e41dd
Parameter 3       : 0xaa69eab4
Parameter 4       : 0x00000000
Caused By Driver  : nv4_disp.dll
Caused By Address : nv4_disp.dll+1d21dd
File Description  : NVIDIA Windows XP Display driver, Version 307.83
Product Name      : NVIDIA Windows XP Display driver, Version 307.83
Company           : NVIDIA Corporation
File Version      : 6.14.13.0783
Processor         : 32-bit
Crash Address     : nv4_disp.dll+1d21dd
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini090313-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 9/3/2013 5:42:51 PM
==================================================

==================================================
Dump File         : Mini082513-01.dmp
Crash Time        : 8/25/2013 12:20:33 AM
Bug Check String  : KERNEL_STACK_INPAGE_ERROR
Bug Check Code    : 0x00000077
Parameter 1       : 0xc000000e
Parameter 2       : 0xc000000e
Parameter 3       : 0x00000000
Parameter 4       : 0x08595000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22fa3
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+22fa3
Stack Address 1   : ntoskrnl.exe+3b099
Stack Address 2   : ntoskrnl.exe+3bf0b
Stack Address 3   : ntoskrnl.exe+68f3e
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini082513-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 8/25/2013 12:40:49 AM
==================================================

==================================================
Dump File         : Mini082013-02.dmp
Crash Time        : 8/20/2013 1:30:25 AM
Bug Check String  : CRITICAL_OBJECT_TERMINATION
Bug Check Code    : 0x000000f4
Parameter 1       : 0x00000003
Parameter 2       : 0x89932da0
Parameter 3       : 0x89932f14
Parameter 4       : 0x805d22da
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22fa3
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+22fa3
Stack Address 1   : ntoskrnl.exe+fa423
Stack Address 2   : ntoskrnl.exe+fb385
Stack Address 3   : ntoskrnl.exe+6a7e8
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini082013-02.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 8/20/2013 1:32:01 AM
==================================================

==================================================
Dump File         : Mini082013-01.dmp
Crash Time        : 8/20/2013 1:24:09 AM
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : 0xe192bab0
Parameter 2       : 0xc000000e
Parameter 3       : 0xbf94da3f
Parameter 4       : 0x605e1860
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+14da3f
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6404 (xpsp_sp3_qfe.130604-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+22fa3
Stack Address 1   : ntoskrnl.exe+3ec92
Stack Address 2   : ntoskrnl.exe+3f7ff
Stack Address 3   : ntoskrnl.exe+49351
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini082013-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 8/20/2013 1:25:44 AM
==================================================

==================================================
Dump File         : Mini081313-01.dmp
Crash Time        : 8/13/2013 7:57:05 PM
Bug Check String  : KERNEL_STACK_INPAGE_ERROR
Bug Check Code    : 0x00000077
Parameter 1       : 0xc000000e
Parameter 2       : 0xc000000e
Parameter 3       : 0x00000000
Parameter 4       : 0x0170b000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22fa3
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+22fa3
Stack Address 1   : ntoskrnl.exe+3b099
Stack Address 2   : ntoskrnl.exe+3bf0b
Stack Address 3   : ntoskrnl.exe+68f3e
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini081313-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 8/13/2013 7:58:41 PM
==================================================

==================================================
Dump File         : Mini081213-02.dmp
Crash Time        : 8/12/2013 11:13:25 PM
Bug Check String  : CRITICAL_OBJECT_TERMINATION
Bug Check Code    : 0x000000f4
Parameter 1       : 0x00000003
Parameter 2       : 0x8989cb10
Parameter 3       : 0x8989cc84
Parameter 4       : 0x805d22da
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22fa3
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+22fa3
Stack Address 1   : ntoskrnl.exe+fa423
Stack Address 2   : ntoskrnl.exe+fb385
Stack Address 3   : ntoskrnl.exe+6a7e8
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini081213-02.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 8/12/2013 11:53:40 PM
==================================================

==================================================
Dump File         : Mini081213-01.dmp
Crash Time        : 8/12/2013 11:09:41 PM
Bug Check String  : KERNEL_STACK_INPAGE_ERROR
Bug Check Code    : 0x00000077
Parameter 1       : 0xc000000e
Parameter 2       : 0xc000000e
Parameter 3       : 0x00000000
Parameter 4       : 0x05dc4000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22fa3
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+22fa3
Stack Address 1   : ntoskrnl.exe+3b099
Stack Address 2   : ntoskrnl.exe+3bf0b
Stack Address 3   : ntoskrnl.exe+68f3e
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini081213-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 8/12/2013 11:11:16 PM
==================================================

==================================================
Dump File         : Mini080713-01.dmp
Crash Time        : 8/7/2013 11:43:15 PM
Bug Check String  : KERNEL_STACK_INPAGE_ERROR
Bug Check Code    : 0x00000077
Parameter 1       : 0xc000000e
Parameter 2       : 0xc000000e
Parameter 3       : 0x00000000
Parameter 4       : 0x01f84000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22fa3
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+22fa3
Stack Address 1   : ntoskrnl.exe+3b099
Stack Address 2   : ntoskrnl.exe+3bf0b
Stack Address 3   : ntoskrnl.exe+68f3e
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini080713-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 8/7/2013 11:45:17 PM
==================================================

[Allan]

The most common causes for the errors you are getting are:

A bad block in the pagefile
A boot sector virus
A bad or poorly seated video card
Bad ram

You can do the following:

1) Please follow the instructions in the following link and post your logs in the thread you create (NOT in this thread):
http://www.computerhope.com/forum/index.php/topic,46313.0.html (and mention that a staff member suggested you may have a boot sector virus)

2) Set the pagefile to "no pagefile". Open a  ommand prompt window and type: chkdsk /r  (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot. After checkdisk completes and you are back in the shell, re-enable the pagefile set to "system managed".

3) download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

4) Check to make sure the display adapter is properly seated. If the bsod's continue after doing all of the above, you can try a different display adapter.

[darcomputer]

sorry, but i went to your first link, i could not see anywhere, except options to PM, post etc.  do you want me to PM Evilfantasy?  I do not see a reply option ty just before i got here i was using IE and it kept NOT RESPONDING, not new but worse.  But the games i play have caused the BSOD lately. 

[Allan]

The first link takes you to the instructions for posting logs in the malware section of this forum. Here it is again:
http://www.computerhope.com/forum/index.php/topic,46313.0.html

[darcomputer]

Your first link took me to and i downloaded AdwCleaner but i could not find Delete??(per instructions) on the page. sry While trying to install -  i can decline the first three offers of:  Top Arcade Hits, MyPCBackup and DealPly but the next one is to install the - Tuvaro Toolbar  = including Value Apps (recommended)  and says:  Value Apps selects the best daily apps based on your browsing information and says: Set my default search and home page to Conduit Search and install Search Protect.  two choices, Express Installation or Custom Installation.  Which one should i select please.  I do not want any toolbars, etc.  but if you say okay then of course I will.  This is CNET's Download.  I have download CCleaner and did what i was told.  I have the AdwCleaner icon on my desktop, but was not given the choice to do that is was done automatically upon download.  Should i install or do i have to install any of them to get AdwCleaner. ty  sorry if this is not clear.

[patio]

You're severely infected...re-visit Allans link above and follow all the steps.

[darcomputer]

i've answers to the link he sent me above, i've done CCleaner but not sure what to do with Adwcleaner??

[darcomputer]

i cannot save malwarebytes to my desktop, no option.  i don't know which memtest to copy to CD

[darcomputer]

Not solved, omgosh

[Allan]

The first link takes you to the instructions for posting logs in the malware section of this forum. Here it is again:
http://www.computerhope.com/forum/index.php/topic,46313.0.html

[darcomputer]

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.10.11

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: DARLENEXP [administrator]

9/10/2013 5:15:12 PM
mbam-log-2013-09-10 (17-15-12).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231850
Time elapsed: 7 minute(s), 44 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 8
HKCR\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17} (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110211621178} (PUP.Optional.Crossrider) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110211621178} (PUP.Optional.Crossrider) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C} (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C} (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} (PUP.Optional.OptimzerPro.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\CROSSRIDER (PUP.Optional.CrossRider.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\CROSSRIDER (Adware.GamePlayLab) -> Quarantined and deleted successfully.

Registry Values Detected: 2
HKCU\Software\Crossrider|Verifier (PUP.Optional.CrossRider.A) -> Data: 14a43de0c83c9a94162ab0893a5b5ada -> Quarantined and deleted successfully.
HKCU\Software\Crossrider|215AppVerifier (Adware.GamePlayLab) -> Data: 3f9ba98c44e93bd211180644b2026ebd -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 2
C:\Documents and Settings\Administrator\Application Data\PriceGong (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.

Files Detected: 28
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\1.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\a.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\b.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\c.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\d.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\e.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\f.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\g.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\h.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\i.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\j.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\k.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\l.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\m.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\n.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\o.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\p.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\q.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\r.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\s.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\t.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\u.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\v.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\w.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\wlu.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\x.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\y.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\PriceGong\Data\z.txt (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.

(end)

[Allan]

You need to follow instructions. I clearly asked you no fewer than three times in this thread to post that information int he malware section of this forum.

I'll move the entire thread. From now on, please pay attention and follow instructions. Thank you.

[SuperDave]

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner by Xplode onto your Desktop.

• Please close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
  
• Click on Delete.
  
• Confirm each time with OK
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile in your reply.
• You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
  

*******************************************
Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*********************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

[darcomputer]

# AdwCleaner v3.003 - Report created 10/09/2013 at 22:37:24
# Updated 07/09/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Administrator - DARLENEXP
# Running from : C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\QXZYUJIO\adwcleaner[1].exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\END
Folder Found C:\Documents and Settings\Administrator\IECompatCache
Folder Found C:\Documents and Settings\Administrator\Local Settings\Application Data\Conduit
Folder Found C:\Program Files\Conduit
Folder Found C:\Program Files\GamesBar
Folder Found C:\Program Files\MyPC Backup
Folder Found C:\Program Files\MyPC Backup

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\Alexa Internet
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\ConduitSearchScopes
Key Found : HKCU\Software\distromatic
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EA582743-9076-4178-9AA6-7393FDF4D5CE}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F443A627-5009-4323-9C1D-7FD598D0D712}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EA582743-9076-4178-9AA6-7393FDF4D5CE}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F443A627-5009-4323-9C1D-7FD598D0D712}
Key Found : HKCU\Software\PriceGong
Key Found : HKCU\Software\SmartBar
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3286042
Key Found : HKLM\Software\Conduit

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


*************************

AdwCleaner[R0].txt - [1923 octets] - [10/09/2013 22:37:24]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1983 octets] ##########

[darcomputer]

before running Junkware Removal is it okay if Microsoft Security Essentials is running and if not How do i turn if off, i do not see an option.

[darcomputer]

Found it

[darcomputer]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.9 (09.07.2013:1)
OS: Microsoft Windows XP x86
Ran by Administrator on Tue 09/10/2013 at 23:10:43.92
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 09/10/2013 at 23:13:37.96
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[darcomputer]

 JTR   =   UNSUPPORTED OPERATING SYSTEM! ABORTED!
Firewall and automatic updates are still on.

[SuperDave]

Please try to run Security Check and post the log.

Download Combofix from any of the links below, and save it to your DESKTOP. 
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with  ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

• Close any open windows and double click ComboFix.exe to run it.
  
  You will see the following image:
  

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to  have this pre-installed on your machine before doing any malware  removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair  mode that will allow us to more easily help you should your computer  have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

[darcomputer]

no log to report   Downloaded and ran with no problems,  and quite fast.

[SuperDave]

no log to report   Downloaded and ran with no problems,  and quite fast.

Both Security Check and ComboFix will produce a log. I need to see them.

[darcomputer]

 Results of screen317's Security Check version 0.99.73 
 Windows XP Service Pack 3 x86   
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
Please wait while WMIC compiles updated MOF files.display Name
Microsoft Security Esentials
 Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````[/u]
 SUPERAntiSpyware     
 Malwarebytes Anti-Malware version 1.75.0.1300 
 CCleaner     
 Java 7 Update 25 
 Adobe Flash Player    11.8.800.168 
 Adobe Reader XI 
````````Process Check: objlist.exe by Laurent````````[/u] 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C:: 12% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````[/u]

[darcomputer]

I do not get a log from ComboFix  Should i defag.  i  closed windows security's firewall and windows update before running Combofix and Security Check because it was the  first time i got a message to shut firewall and update.  I messed up on one of them, tried to close it real quick because i still had IE open and deleted the original report and the program would not generate another one. sry

[SuperDave]

Total Fragmentation on Drive C:: 12% Defragment your hard drive soon! (Do NOT defrag if SSD!)

Please defrag your harddrive. If you need help, please let me know. (SSD means Solid State Drive.)

If you installed and ran ComboFix from your desktop you should be able to find the log here: c:\documents and settings\xxxx\Desktop\ComboFix.exe If you still can't find it click on Start, Search, files and folders and enter this; *.txt and click Search

[darcomputer]

defragged, i do not save programs i always just 'run' sry

[SuperDave]

defragged, i do not save programs i always just 'run' sry

Ok, go back to the thread and run ComboFix again. Make sure to save it to your desktop and run it from there.

[darcomputer]

ComboFix 13-09-13.03 - Administrator 09/13/2013  21:43:57.1.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1919.1361 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\TEMP
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-14 to 2013-09-14  )))))))))))))))))))))))))))))))
.
.
2013-09-13 16:01 . 2013-08-06 07:28   7166848   ----a-w-   c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{4178448A-D2FA-49D7-936B-1AA86D7D41A2}\mpengine.dll
2013-09-11 23:07 . 2013-09-11 23:07   9430408   ----a-w-   c:\windows\system32\FlashPlayerInstaller.exe
2013-09-11 22:25 . 2013-08-06 07:28   7166848   ----a-w-   c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-09-11 03:07 . 2013-09-11 03:07   --------   d-----w-   c:\documents and settings\LocalService\Application Data\Windows Desktop Search
2013-09-11 03:07 . 2013-09-11 03:07   --------   d-----w-   c:\windows\ERUNT
2013-09-10 23:45 . 2013-09-10 23:47   --------   d-----w-   c:\documents and settings\Administrator\Application Data\Islands
2013-09-10 23:10 . 2013-09-10 23:10   --------   d-----w-   c:\documents and settings\Administrator\Application Data\YoudaGames
2013-09-10 23:08 . 2013-09-10 23:08   --------   d-----w-   c:\program files\Youda Survivor
2013-09-10 23:07 . 2013-09-10 23:08   --------   d-----w-   c:\program files\Farm Frenzy - Gone Fishing
2013-09-10 23:06 . 2013-09-10 23:07   --------   d-----w-   c:\program files\Island Tribe
2013-09-10 21:13 . 2013-09-10 21:13   --------   d-----w-   c:\documents and settings\Administrator\Application Data\Malwarebytes
2013-09-10 21:12 . 2013-09-10 21:12   --------   d-----w-   c:\documents and settings\All Users\Application Data\Malwarebytes
2013-09-10 21:12 . 2013-09-10 21:13   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2013-09-10 21:12 . 2013-04-04 18:50   22856   ----a-w-   c:\windows\system32\drivers\mbam.sys
2013-09-10 00:44 . 2013-09-10 00:44   --------   d-----w-   c:\documents and settings\Administrator\Application Data\HipSoft
2013-09-09 01:28 . 2013-09-11 02:48   --------   d-----w-   C:\AdwCleaner
2013-09-09 01:12 . 2013-09-09 01:12   --------   d-----w-   c:\program files\CCleaner
2013-09-06 02:18 . 2013-09-06 02:18   --------   d-----w-   c:\documents and settings\Administrator\Application Data\Windows Search
2013-09-06 00:52 . 2013-09-06 00:52   --------   d-----w-   c:\program files\Super Granny 5
2013-09-05 14:04 . 2013-09-05 14:04   209272   ----a-w-   c:\program files\Internet Explorer\Plugins\nppdf32.dll
2013-09-04 02:55 . 2013-09-04 02:55   --------   d-----w-   c:\documents and settings\Administrator\Application Data\Rumbic Studio
2013-09-04 02:46 . 2013-09-04 02:47   --------   d-----w-   c:\program files\Lost in Reefs 2
2013-09-04 00:10 . 2013-09-04 01:09   --------   d-----w-   c:\program files\Oberon Media SIDR
2013-09-04 00:09 . 2013-09-04 00:09   --------   d-----w-   c:\program files\Common Files\Oberon Media
2013-09-04 00:09 . 2013-09-04 22:13   --------   d-----w-   c:\documents and settings\Administrator\Local Settings\Application Data\GamesManager
2013-09-04 00:08 . 2013-09-04 00:08   --------   d-----w-   c:\documents and settings\All Users\Application Data\Oberon Media
2013-09-03 21:35 . 2013-09-03 21:35   --------   d-----w-   c:\program files\Trivia Machine Reloaded
2013-09-03 21:35 . 2013-09-03 21:35   --------   d-----w-   c:\program files\Asian Riddles
2013-09-03 21:34 . 2013-09-03 21:35   --------   d-----w-   c:\program files\Lost Head
2013-09-03 20:15 . 2013-09-04 22:08   --------   d-----w-   c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory
2013-09-03 19:36 . 2013-09-03 19:36   --------   d-----w-   c:\program files\Microsoft
2013-09-03 19:36 . 2013-09-03 19:36   --------   d-----w-   c:\program files\Windows Live SkyDrive
2013-09-03 19:36 . 2013-09-03 19:36   --------   d-----w-   c:\program files\Windows Live
2013-09-03 19:34 . 2013-09-03 19:34   --------   d-----w-   c:\program files\Common Files\Windows Live
2013-09-03 19:02 . 2013-09-03 19:02   --------   d-----w-   c:\windows\system32\winrm
2013-09-03 19:02 . 2013-09-03 19:03   --------   dc-h--w-   c:\windows\$968930Uinstall_KB968930$
2013-09-03 19:02 . 2013-09-03 19:02   --------   d-----w-   c:\documents and settings\Administrator\Application Data\Windows Desktop Search
2013-09-03 19:02 . 2013-09-03 20:19   --------   d-----w-   c:\program files\Windows Desktop Search
2013-09-03 19:02 . 2013-09-03 19:02   --------   d-----w-   c:\windows\system32\GroupPolicy
2013-09-03 18:59 . 2013-09-03 18:59   --------   d-----w-   c:\windows\system32\URTTEMP
2013-09-03 18:57 . 2011-08-16 10:32   6144   -c----w-   c:\windows\system32\dllcache\iecompat.dll
2013-09-02 16:24 . 2008-04-14 11:00   26624   ----a-w-   c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll
2013-08-30 23:48 . 2005-04-15 23:58   1071088   ----a-w-   c:\windows\system32\MSCOMCTL.OCX
2013-08-30 23:48 . 2004-04-25 19:39   53248   ----a-w-   c:\windows\system32\SSubTmr6.dll
2013-08-30 23:48 . 2003-06-23 07:05   262144   ----a-w-   c:\windows\system32\vbaListView6.ocx
2013-08-30 23:48 . 2003-06-22 12:31   65536   ----a-w-   c:\windows\system32\vbalProgBar6.ocx
2013-08-30 23:48 . 2001-01-08 21:22   61440   ----a-w-   c:\windows\system32\mkcHyperlink.ocx
2013-08-30 23:48 . 2013-08-30 23:48   --------   d-----w-   c:\program files\Bad Shortcut Killer
2013-08-29 18:16 . 2013-08-29 18:17   --------   d-----w-   c:\program files\Finders
2013-08-29 15:28 . 2013-08-29 15:28   --------   d-----w-   c:\documents and settings\Administrator\Local Settings\Application Data\NVIDIA
2013-08-29 15:26 . 2013-08-29 15:26   --------   d-----w-   c:\documents and settings\All Users\Application Data\nView_Profiles
2013-08-29 14:49 . 2012-02-29 23:58   881984   ----a-w-   c:\windows\system32\nvgenco32.dll
2013-08-29 14:49 . 2012-02-29 23:58   65536   ----a-w-   c:\windows\system32\OpenCL.dll
2013-08-29 02:16 . 2013-08-29 02:16   --------   d-----w-   c:\documents and settings\Administrator\Saved Games
2013-08-29 02:07 . 2013-08-29 02:07   --------   d-----w-   c:\documents and settings\Administrator\Application Data\TrickySoftware
2013-08-29 02:02 . 2013-08-29 02:02   --------   d-----w-   c:\program files\Armado HD
2013-08-29 01:59 . 2013-08-29 02:16   --------   d-----w-   c:\program files\Scrabble
2013-08-29 01:59 . 2013-08-29 01:59   --------   d-----w-   c:\program files\Royal Defense - Invisible Threat
2013-08-27 05:55 . 2013-08-27 05:55   --------   d-----w-   c:\documents and settings\Administrator\Application Data\PlightOfTheZombie
2013-08-27 05:52 . 2013-08-27 05:53   --------   d-----w-   c:\program files\Plight of the Zombie
2013-08-27 04:48 . 2013-08-27 04:48   --------   d-----w-   c:\documents and settings\Administrator\Local Settings\Application Data\Maximize Games
2013-08-27 04:47 . 2013-08-27 04:48   --------   d-----w-   c:\program files\Push The Box
2013-08-27 03:06 . 2013-08-27 03:06   --------   d-----w-   c:\documents and settings\Administrator\Local Settings\Application Data\Lightmare Studio
2013-08-27 02:41 . 2013-08-27 02:41   --------   d-----w-   c:\documents and settings\Administrator\Application Data\AlderGames
2013-08-26 22:22 . 2013-08-26 22:22   --------   d-----w-   c:\documents and settings\Administrator\Application Data\Picsoft
2013-08-26 22:13 . 2013-08-26 22:22   --------   d-----w-   c:\program files\Beware Planet Earth
2013-08-26 22:10 . 2013-08-26 22:11   --------   d-----w-   c:\program files\Mini Robot Wars
2013-08-26 22:06 . 2013-08-26 22:07   --------   d-----w-   c:\program files\BugBits
2013-08-26 21:37 . 2013-08-26 21:44   --------   d-----w-   c:\documents and settings\Administrator\Local Settings\Application Data\plantthis
2013-08-26 21:36 . 2013-08-26 21:37   --------   d-----w-   c:\program files\Plant This
2013-08-25 05:08 . 2013-08-25 05:09   --------   d-----w-   c:\program files\Virtual Villagers - The Secret City
2013-08-25 05:01 . 2013-08-27 04:07   --------   d-----w-   c:\program files\Sea Bounty
2013-08-24 22:04 . 2013-08-24 22:05   --------   d-----w-   c:\program files\Puzzle Bots
2013-08-24 04:08 . 2013-08-24 04:08   --------   d-----w-   c:\documents and settings\All Users\Application Data\FireGlow
2013-08-24 04:07 . 2013-08-24 04:08   --------   d-----w-   c:\program files\The Golden Path of Plumeboom
2013-08-23 04:19 . 2013-08-23 04:19   --------   d-----w-   C:\NvidiaLogging
2013-08-23 04:19 . 2013-08-29 14:52   --------   d-----w-   c:\documents and settings\All Users\Application Data\NVIDIA Corporation
2013-08-23 04:16 . 2013-08-23 04:16   --------   d-----w-   c:\documents and settings\All Users\Application Data\NVIDIA
2013-08-23 04:16 . 2013-08-23 04:16   --------   d-----w-   c:\documents and settings\UpdatusUser
2013-08-21 18:32 . 2013-08-21 18:32   --------   d-----w-   c:\documents and settings\Administrator\Application Data\EleFun Games
2013-08-21 18:20 . 2013-08-21 18:21   --------   d-----w-   c:\program files\Risk
2013-08-21 16:43 . 2013-08-21 16:43   --------   d-----w-   c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2013-08-21 16:43 . 2013-08-21 16:45   --------   d-----w-   c:\program files\SUPERAntiSpyware
2013-08-21 16:43 . 2013-08-21 16:43   --------   d-----w-   c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2013-08-20 01:34 . 2013-08-26 22:14   --------   d--h--w-   c:\windows\msdownld.tmp
2013-08-20 01:34 . 2013-09-09 01:24   --------   d-----w-   c:\windows\Logs
2013-08-20 01:01 . 2013-08-20 01:06   --------   d-----w-   c:\program files\Common Files\Symantec Shared
2013-08-20 01:01 . 2013-08-20 01:01   --------   d-----w-   c:\windows\system32\drivers\NSS
2013-08-20 01:01 . 2013-08-20 01:01   --------   d-----w-   c:\program files\Norton Security Scan
2013-08-20 01:01 . 2013-08-20 01:01   --------   d-----w-   c:\documents and settings\All Users\Application Data\Norton
2013-08-20 01:01 . 2013-08-20 01:01   --------   d-----w-   c:\program files\NortonInstaller
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-11 23:07 . 2013-07-05 15:58   71048   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2013-09-11 23:07 . 2013-07-05 15:58   692616   ----a-w-   c:\windows\system32\FlashPlayerApp.exe
2013-08-09 01:56 . 2008-04-14 11:00   386560   ----a-w-   c:\windows\system32\themeui.dll
2013-08-08 06:05 . 2009-12-08 17:07   920064   ----a-w-   c:\windows\system32\wininet.dll
2013-08-08 06:05 . 2009-12-08 17:06   1469440   ----a-w-   c:\windows\system32\inetcpl.cpl
2013-08-08 06:05 . 2009-11-05 12:53   43520   ----a-w-   c:\windows\system32\licmgr10.dll
2013-08-08 06:05 . 2009-11-05 12:53   18944   ----a-w-   c:\windows\system32\corpol.dll
2013-08-08 01:27 . 2009-11-10 16:54   1877760   ----a-w-   c:\windows\system32\win32k.sys
2013-08-08 00:02 . 2009-11-05 12:53   385024   ----a-w-   c:\windows\system32\html.iec
2013-08-05 13:30 . 2008-04-14 11:00   1289728   ----a-w-   c:\windows\system32\ole32.dll
2013-08-03 18:18 . 2009-11-05 13:34   1543680   ----a-w-   c:\windows\system32\wmvdecod.dll
2013-07-10 10:37 . 2008-04-14 11:00   406016   ----a-w-   c:\windows\system32\usp10.dll
2013-07-06 04:20 . 2013-07-06 04:20   0   ----a-w-   c:\windows\system32\TempWmicBatchFile.bat
2013-07-05 15:58 . 2013-07-05 15:58   94632   ----a-w-   c:\windows\system32\WindowsAccessBridge.dll
2013-07-05 15:58 . 2013-07-05 15:58   867240   ----a-w-   c:\windows\system32\npDeployJava1.dll
2013-07-05 15:58 . 2013-07-05 15:58   789416   ----a-w-   c:\windows\system32\deployJava1.dll
2013-07-05 15:58 . 2013-07-05 15:58   144896   ----a-w-   c:\windows\system32\javacpl.cpl
2013-07-04 03:03 . 2009-11-05 12:53   2149888   ----a-w-   c:\windows\system32\ntoskrnl.exe
2013-07-04 02:08 . 2009-08-04 14:20   2028544   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2013-06-19 01:50 . 2013-01-20 19:59   211560   ----a-w-   c:\windows\system32\drivers\MpFilter.sys
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2009-11-05 . 600D58665D16BFBB776EFEFB0E80532D . 1614848 . . [5.1.2600.5512] . . c:\windows\system32\sfcfiles.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2013-03-12 20143688]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-06-20 995176]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2013-05-01 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576]
"Nvtmru"="c:\program files\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe" [2013-07-27 1028896]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"ShowDeskFix"="shell32" [X]
"IE8"="advpack.dll" [2009-11-05 128512]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe  /startup [2008-5-26 123904]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2013-05-07 115440]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\NVIDIA Corporation\\NVIDIA Update Core\\daemonu.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
.
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [7/22/2011 12:27 PM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [7/12/2011 5:55 PM 67664]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCore.exe [5/23/2013 4:11 PM 119056]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [7/5/2013 11:54 AM 1691480]
S3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8192su.sys [7/5/2013 3:28 AM 594048]
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-07-05 23:07]
.
2013-08-26 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 21:57]
.
2013-09-03 c:\windows\Tasks\Norton Security Scan for Administrator.job
- c:\progra~1\NORTON~2\Engine\401~1.16\Nss.exe [2013-08-20 12:59]
.
2013-08-27 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task a0992390-a3e7-4761-94db-a4ae5a5f0522.job
- c:\program files\SUPERAntiSpyware\SASTask.exe [2013-05-23 20:21]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.computerhope.com/
uInternet Connection Wizard,ShellNext = iexplore
TCP: DhcpNameServer = 24.226.1.93 24.226.10.193 24.226.10.194
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-09-13 21:47
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1960408961-606747145-1801674531-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5 977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,c7,df,6f,db,1e,aa,f3,45,af,10,0b,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839 E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,c7,df,6f,db,1e,aa,f3,45,af,10,0b,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222 A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,c7,df,6f,db,1e,aa,f3,45,af,10,0b,\
.
[HKEY_USERS\S-1-5-21-1960408961-606747145-1801674531-500\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_168_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_168_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3512)
c:\windows\system32\WININET.dll
c:\program files\Windows Desktop Search\deskbar.dll
c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
c:\program files\Windows Desktop Search\dbres.dll
c:\program files\Windows Desktop Search\wordwheel.dll
c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
c:\program files\Windows Desktop Search\msnlExtRes.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\wpdshserviceobj.dll
c:\windows\system32\portabledevicetypes.dll
c:\windows\system32\portabledeviceapi.dll
.
Completion time: 2013-09-13  21:48:51
ComboFix-quarantined-files.txt  2013-09-14 01:48
.
Pre-Run: 59,380,715,520 bytes free
Post-Run: 59,648,417,792 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 892E5729B16302783435948191F46133
8F558EB6672622401DA993E1E865C861

[SuperDave]

Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

• Be sure to print out and follow the instructions provided on that same page for performing a scan.
• Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  
• When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  
• Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
• Copy and paste the contents of these two log files in your next reply.

[darcomputer]

  after scan:   Cleanup:   Congratulations, no cleanup is required
                       Scan Finished:  No malware found.

[darcomputer]

since doing recent the clean ups, i haven't had any antispyware, windows update, windows security etc.  on.  when should i turn them  on and off, and should i use this computer while working with you?  i am but feel wrong about it.

[SuperDave]

since doing recent the clean ups, i haven't had any antispyware, windows update, windows security etc.  on.  when should i turn them  on and off, and should i use this computer while working with you?  i am but feel wrong about it.

Yes, turn them on and don't worry about using the computer while we're cleaning it. I just don't want you to add and new programs until we're finished.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.

• Leave the check mark next to Remove found threats.
  

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

[darcomputer]

ESET = no threats found

[SuperDave]

ESET = no threats found

Good, how's your computer working now? Any other issues before we clean up?

[darcomputer]

Been awhile since last BSOD thank you very much.  Other issues with a laptop.  waiting for clean up instructions tyvm

[SuperDave]

To uninstall ComboFix

• Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  
• In the field, type in ComboFix /uninstall
  

(Note: Make sure there's a space between the word ComboFix and the forward-slash.)

• Then, press Enter, or click OK.
  
• This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.
  

*************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

[darcomputer]

could not uninstall combofix,  xp pro 3, IE

[SuperDave]

Download this program and run it Uninstall ComboFix .It will remove ComboFix for you.

[darcomputer]

ran uninstall combofix and was really fast in uninstalling, what is the best way to check if it is really gone?  and then do i have the all okay to marked this thread solved

[SuperDave]

ran uninstall combofix and was really fast in uninstalling, what is the best way to check if it is really gone?  and then do i have the all okay to marked this thread solved

Just check on your C drive. It should be removed. You can mark this solved if you have no other issues.