Random BSOD I don't know a solution

[AlejandroHPina]

blue screen system_service_exception windows 7
3b
blue screen page_fault_in_nonpaged_area windows 7
50
driver_irql_not_less_or_equal
d1
My computer is a Dell inspiron 570 windows 7, I just reformatted HDD, still occurring, Its only occurring when I play League Of Legends ( Video Game).I've tried reinstalling reformatting I went to command prompt and put in CHKDSK C:/R
It said no errors where found. I did the self diagnostic check (before the command prompt) and it said "2000-0146, the old DST Log contains previous error(s)." I can boot up and just stream on the internet and it wont happen, but when I play League of legends it blue screens usually 10minutes-40 minutes in I've heard something about debugging? Not sure what that exactly is. I've downloaded CoreTemp it says my readings are normal, 49-55 C If you want me to give Dxdiag thing I can just ask,If theres any other information please ask and tell me how to reach it and I'll provide it.
By the way I don't expierence Bluescreen in Safe mode. Even when running High definition video in full screen on Safe mode with networking, Anyone have a solution? (By the way I'm kind of short on money, so please don't think I can cash out milion different computer parts

If your uncomfortable answering here Email me at [email protected]

[Allan]

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

[AlejandroHPina]

I've had many errors. hope theres not too much

[recovering disk space, attachment deleted by admin]

[jason2074]

. I did the self diagnostic check (before the command prompt) and it said "2000-0146, the old DST Log contains previous error(s)."

Before working on the BSOD errors, run a diagnostic test for the drive. A short test failed means the drive needs replacement.

[AlejandroHPina]

How would I do so? Please explain

[AlejandroHPina]

I went to local disk C:\ > properties > tools > Check errors > check now And i fell asleep as it did it ( I did this earlier) it stills happening How do I find results?

[jason2074]

How to obtain hard drive S.M.A.R.T data on a Windows system and then paste the report into a forum post

• Download the GSmartControl installer application: Windows Installer gsmartcontrol 0.8.7 exe
  
  • Go to the GSmartControl - Downloads page.
    
  • Scroll part way down the page to where the current version available for download will be displayed.
  • Double-click the downloaded application to run it and install GSmartControl on the computer.
    Note: Vista/Win7 users, right-click > Run as Administrator[/*]
    
  • When installation is complete, run GSmartControl:
    
    • Start GSmartControl from the Start > Programs menu.
      
  • When the interface has loaded and scanning for hard drives is complete, click on the hard drive icon to select the device.
  • Go to Device on the top menu > View Details, and a new Device Information window will open.
    
  • Click on the Attributes tab to display the S.M.A.R.T data values.[/*]
    
  • Near the bottom of the window, click on View Output and a new Smartctl Output window will open.
    
  • Right-click anywhere inside that window > Select All.[/*]
    
  • Again right-click in that selected area > Copy.
    
  • Now paste that in a reply to your topic.

[AlejandroHPina]

All I checked with is the first one "WDC WD5000AAKX-753CA0"

This is the results










smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1)
Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Blue Serial ATA
Device Model:     WDC WD5000AAKX-753CA0
Serial Number:    WD-WCAYUM088182
LU WWN Device Id: 5 0014ee 103e2d9bb
Firmware Version: 15.01H15
User Capacity:    500,107,862,016 bytes [500 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Mon Sep 16 21:55:24 2013 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)   Offline data collection activity
               was completed without error.
               Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever
               been run.
Total time to complete Offline
data collection:       ( 8580) seconds.
Offline data collection
capabilities:           (0x7b) SMART execute Offline immediate.
               Auto Offline data collection on/off support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     (  87) minutes.
Conveyance self-test routine
recommended polling time:     (   5) minutes.
SCT capabilities:           (0x3037)   SCT Status supported.
               SCT Feature Control supported.
               SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   198   198   051    Pre-fail  Always       -       51658
  3 Spin_Up_Time            0x0027   136   135   021    Pre-fail  Always       -       4158
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       559
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   082   082   000    Old_age   Always       -       13739
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       503
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       369
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       189
194 Temperature_Celsius     0x0022   111   102   000    Old_age   Always       -       32
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0
240 Head_Flying_Hours       0x0032   083   083   000    Old_age   Always       -       13089
241 Total_LBAs_Written      0x0032   200   200   000    Old_age   Always       -       14922487364
242 Total_LBAs_Read         0x0032   200   200   000    Old_age   Always       -       39878034170

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     12775         -
# 2  Short offline       Completed without error       00%     12011         -
# 3  Short offline       Completed without error       00%     10429         -
# 4  Short offline       Completed without error       00%      9689         -
# 5  Short offline       Completed without error       00%      8972         -
# 6  Short offline       Completed without error       00%      8235         -

[jason2074]

Ok, the hard drive looks fine. How many sticks of RAM are installed? Try using one alternately to check on the multiple BSOD problem.

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

[AlejandroHPina]

http://speccy.piriform.com/results/U0088Wjy0VyBT2ZZM4UySr2

[AlejandroHPina]

Not sure if you went to sleep or not, post when ever you can I'll be up for a hour or two more at most.

[jason2074]

I'm still here. Just got a phone call and currently looking on some speccy information. Looking on your AMD Radeon 4200 driver (8.64) at this point. The chipset and video driver on Dell site is correct. There is a BIOS update A06 (currently on A05) which includes feature enhancements, see link. The BIOS update can be used as a last resort. But try checking the RAM sticks installed first. If there are possible softwares/drivers still causing your issues, see the link below on how to post the minidumps.

BSOD Posting Instructions by jcgriff2 - Follow the instructions from steps#1 to #4.

Upload and share the link by registering here https://www.box.com/

[AlejandroHPina]

If you could Please explain how to insert and remove ram and where it is located? I'm pretty i know where it is, I just want to double check

[AlejandroHPina]

First link didn't work for chrome, Ill try on Explorer

[AlejandroHPina]

https://app.box.com/files/0/f/0/1/f_10430313111

Theres Two I had a Windows7_Vista_Jcgriff2

and I just compressed the minidump folder
the minidump folder might have a bit more BSODS then the first one but
that is because I did Jcgriff2 a day or two ago.

[AlejandroHPina]

I'll check the ram tomorrow, bit sleepy and post anything if you get something from the dump folders thanks for helping

[jason2074]

First link didn't work for chrome, Ill try on Explorer

Sorry. http://www.sysnative.com/forums/bsod-crashes-kernel-debugging/68-blue-screen-death-blue-screen-death-posting-instructions-windows-8-7-windows-vista.html

https://app.box.com/files/0/f/0/1/f_10430313111

The link does not show of any shared files. Did you click share? Click share then copy (highlight the link, https://)or under down arrow key. Click Access then click Open.

[Allan]

I asked you to cut and paste the blue screen results in your post. I'll do it for you:

Dump File         : 091613-17768-01.dmp
Crash Time        : 9/16/2013 7:16:01 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`011451c5
Parameter 3       : fffff880`07346060
Parameter 4       : 00000000`00000000
Caused By Driver  : msrpc.sys
Caused By Address : msrpc.sys+281c5
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091613-17768-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/16/2013 7:17:15 PM
==================================================

==================================================
Dump File         : 091613-12168-01.dmp
Crash Time        : 9/16/2013 2:41:43 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`00000048
Parameter 2       : 00000000`0000000a
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`02c713f9
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091613-12168-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/16/2013 2:43:29 PM
==================================================

==================================================
Dump File         : 091613-11278-01.dmp
Crash Time        : 9/15/2013 11:51:57 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : ffffffff`ff3320ec
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`03d9a14b
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091613-11278-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/16/2013 2:37:57 PM
==================================================

==================================================
Dump File         : 091513-12136-01.dmp
Crash Time        : 9/15/2013 11:28:26 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffffa80`6e04a3d8
Parameter 2       : 00000000`00000000
Parameter 3       : fffff800`02d0ff80
Parameter 4       : 00000000`00000005
Caused By Driver  : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+2d906
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091513-12136-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/15/2013 11:40:56 PM
==================================================

==================================================
Dump File         : 091513-17815-01.dmp
Crash Time        : 9/15/2013 10:30:07 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffffa80`ffd73490
Parameter 2       : 00000000`00000000
Parameter 3       : fffff800`02cd3770
Parameter 4       : 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091513-17815-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/15/2013 10:50:54 PM
==================================================

==================================================
Dump File         : 091513-16130-01.dmp
Crash Time        : 9/15/2013 5:54:00 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000008
Parameter 4       : 00000000`00000000
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+ed066
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091513-16130-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/15/2013 6:14:32 PM
==================================================

==================================================
Dump File         : 091513-14554-01.dmp
Crash Time        : 9/15/2013 5:44:08 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`02cad63c
Parameter 3       : fffff880`081cecd0
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091513-14554-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/15/2013 5:45:02 PM
==================================================

==================================================
Dump File         : 091513-12932-01.dmp
Crash Time        : 9/15/2013 12:24:42 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : fffffa80`81770008
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`045591ac
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+71ac
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091513-12932-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/15/2013 12:25:51 PM
==================================================

==================================================
Dump File         : 091513-13806-01.dmp
Crash Time        : 9/15/2013 11:48:30 AM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c000001d
Parameter 2       : fffff880`04a38a1b
Parameter 3       : fffff880`080107a0
Parameter 4       : 00000000`00000000
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+38ba1b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091513-13806-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/15/2013 11:51:23 AM
==================================================

==================================================
Dump File         : 091513-19749-01.dmp
Crash Time        : 9/15/2013 11:40:52 AM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a0`77aec3d0
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`0455b0d5
Parameter 4       : 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091513-19749-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/15/2013 11:41:38 AM
==================================================

==================================================
Dump File         : 091513-16957-01.dmp
Crash Time        : 9/15/2013 11:34:48 AM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000020
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`04815483
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+15483
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091513-16957-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/15/2013 11:35:50 AM
==================================================

==================================================
Dump File         : 091513-13540-01.dmp
Crash Time        : 9/15/2013 12:27:07 AM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : ffffffff`8b4848ec
Parameter 2       : 00000000`00000001
Parameter 3       : fffff880`0431f238
Parameter 4       : 00000000`00000005
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+315138
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091513-13540-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,616
Dump File Time    : 9/15/2013 12:27:50 AM
==================================================

[Allan]

Multiple and varied blue screen errors such as you are having are generally caused by either malware or a hardware issue (video card, ram, mobo, cpu, power supply are all possible culprits). Please do all of the following:

1) Look in device manager. Are there any yellow or red symbols?

2) Did you recently update or install any drivers? If so, please roll back. If you have NOT recently updated your video driver, please visit the ATI website and download and install the latest driver for your ATI video card.

3) Please run full system scans with BOTH your anti virus app and with MalwareBytes.

4) Let's check the ram: download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

5) right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r  (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

[AlejandroHPina]

https://app.box.com/s/fab2zfuzc0osl5ndkxat

there is the shared link,
and sorry Allan must've skimmed what you said so I could do it quickly. or I didn't notice your post

[PCdoc]

Sorry to interrupt.

I had this same problem with a desktop a few days ago. After a lot of researching and changing components, the processor was found to be the culprit.

If you find no problems with the RAM, I would suggest to check with the processor once.

[Allan]

You and I were posting at the same time. Please follow the instructions in my last post and answer the questions I asked as well. Thank you.

[AlejandroHPina]

I'm not currently at my house, where my PC resides, but when I get there, I will check and get back to you.

[AlejandroHPina]

I've ran ChkDSK c:/r It found no errors, I've reformatted HDD, and the only device I've added would be a CMOS battery, and I've tooken it out and I still get BSOD.

[Allan]

Why would you remove the cmos battery? Please replace it and leave it connected.

[AlejandroHPina]

I already replaced it, but the cmos battery before had died, so I replaced the old cmos with a new.

[AlejandroHPina]

I see no Yellow or red symbols in device manager all my drivers are up to date except my AMD SATA controller It just got updated, still experiencing blue screen when playing the game.

[AlejandroHPina]

how would I check ram? just take one out until it starts working properly?

[Allan]

Multiple and varied blue screen errors such as you are having are generally caused by either malware or a hardware issue (video card, ram, mobo, cpu, power supply are all possible culprits). Please do all of the following:

1) Look in device manager. Are there any yellow or red symbols?

2) Did you recently update or install any drivers? If so, please roll back. If you have NOT recently updated your video driver, please visit the ATI website and download and install the latest driver for your ATI video card.

3) Please run full system scans with BOTH your anti virus app and with MalwareBytes.

4) Let's check the ram: download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

5) right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r  (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

[AlejandroHPina]

I'm sorry but which one do I download? "memtest86+-4.20.tar.gz" ?

[AlejandroHPina]

so I got it to work but does the test only test the ram in the first slot or all of them? I actually got red bars (which are bad I understand) but I couldn't test anymore the screen seemed to get all messed up, and it kept switching letters and words around to where it was comprehensible, Do I have to remove the first stick and put the second stick in the first slot?, if so please elaborate what it would look like in a Dell inspiron, I don't want to be pulling the wrong thing out of its socket, I'm pretty sure I have 4 Ram slots and all are filled.

[jason2074]

To isolate the bad stick(s) of RAM, remove the paired 1 Gig or 2 Gig alternately then run memtest. The manual test also would be to use one stick only then check if bluescreens errors reappears on each module of RAM. Do you happen to experience BSOD on League of Legends game only?
http://www.youtube.com/watch?v=3B9ff9ei7hk

[AlejandroHPina]

No, usually when i run videos on full screen or on high definition sometimes it just bluescreens but usually its only when i'm watching a video or playing league (only things that I've done on this computer)

[AlejandroHPina]

I can be watching videos on safe mode (with sound enabled) and I will not experience blue screens, Ill do the ram tomorrow now that I know how to do it, its quite late here,

[AlejandroHPina]

I was unclear on the first explaination, It blue screens, mostly, on League of legends, Everytime its going to happen. Occasionally on videos ( not very often) and rarely just random bluescreens while surfing on web.

[jason2074]

Reinstall and or update your network card also just in case. I do recall you have not installed any antivirus.

Edit :

No, usually when i run videos on full screen or on high definition sometimes it just bluescreens but usually its only when i'm watching a video or playing league (only things that I've done on this computer)

The dell OEM driver for chipset and video (8.64 version) seems correctly installed. Try also reinstalling the video driver. Not sure of the ATI AMD direct driver support would solve the problem at this point though.

[AlejandroHPina]

just asking before laying down, Would AVG work? If not I think I have a Kaspersky, Oh and MalwareByte found 22 errors, I already took care of them though

[jason2074]

Would AVG work?

If free, Microsoft Security Essentials is fine and more lightweight on system resources.

Oh and MalwareByte found 22 errors, I already took care of them though

Is it before the OS reinstall (09/14/13) or after?

Edit : Do you happen to use PCReg or registry cleaners? Just saw this on speccy report.

Scheduler
9/16/2013 10:17 PM;: pcreg
9/16/2013 10:30 PM;: GoogleUpdateTaskMachineUA
9/17/2013 11:30 AM;: GoogleUpdateTaskMachineCore

[Allan]

If your ram failed the test that's the problem, don't worry about anything else at this time. Identify the bad ram module and replace it.

[AlejandroHPina]

when checking my RAM do I take all out except one?

[Allan]

sure

[AlejandroHPina]

so guys I found the issue it's kind of a edited by Allanmove one of my RAM modules was not completely plugged in to the socket I think that's the issue I'm not completely sure because all my RAM modules tested  good now I'm testing all the RAM together and it doesn't seem to be faiing at all

[Allan]

Okay, thanks for letting us know. And please - careful with your language.

[AlejandroHPina]

Sorry meant to say something else im on my phone using voice typer

[patio]

Using a phone is no excuse...
Not like those were random letters.