Home screen frozen

[tameimpala]

Since a week ago, every time I log onto my laptop, the home screen is frozen and nothing on the keyboard works. I've been using safe mode and I can't figure out whats wrong.

[Computer_Commando]

Further information is required.

[Geek-9pm]

The OP posted on Windows 7 forum. He might be using Apple OS 7, not windows 7.
Hopefully he will clarify this.

If it is Windows 7 and works in safe mode, he needs to create a new user account to see if the issue is related to user profile correction. Which does happen sometimes.
Here is a general reference on this:

Fix a corrupted user profile (Microsoft)

[tameimpala]

It is a Windows 7 and I tried making a new account and it still did the the same thing. The mouse worked seconds after logging in but once the icons in the bottom right corner of the screen loaded, it froze. The num lock on the keyboard doesn't light up, the volume doesn't work and plugging anything into the usb has no affect/nothing on the screen changes.

[patio]

What happened prior to this ? ?
Was it dropped ? ?
Any new software/hardware changes since it worked properly ? ?