Hi thanks for the fast reply, and sorry about the punctuation I'm using my iPhone to type so I forget. Some of the issues I have faced before include mainly my wireless card, some of the issues I have faced include my laptop not revising the cards software, software clashes with Intel my wifi and the dell wifi manager that I had installed, my laptop not registering that I have a wireless card at all and also the odd graphics card issues which have been sorted out with driver updates and various patches. Also I have run scans on my security software for which I have kaspersky Internet security and have found no problems I will try to get onto my PC ASAP and run a malwarebytes scan and will update with more info when I do, thank you again.