You Tube Videos Audio Only

[kelly1]

I've had this recurring problem for awhile now but never thought to ask for help, but since I just updated my 1Click You Tube Downloader as well as the YTD Video Downloader and am still having the problem I thought I would throw it out there, as the title says when I play a You Tube video after running it through one of the above mentioned downloaders there are no visuals at all just audio, this only happens when using Real Player but also won't work with Windows Media Player 11, is there a way of fixing this ?

[carloborja]

Must be a codec issue with the media players you use.

Try using VLC media player and see if that will fix it.

[SuperDave]

Just for your information, YTD comes with an infection. At least, it did with my computers but it's easily cleaned by running MBAM below.

Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• Please save the log to a location you will remember.
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
I don't need to see the log.Just make sure that the infections it finds are cleaned.
After you download a video are you certain that you're converting the video to a WMV file?

[kelly1]

Thank you carloborja and SuperDave, I've tried the VLC but it just crashed, This is my Malwarebytes log it found 51 objects, not all of them were ticked so I ticked all the boxes and removed everything. I hope it helps, my computer has been acting quite slow lately.

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.22.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Compaq_Owner :: ****** [administrator]

12/22/2013 2:57:21 PM
mbam-log-2013-12-22 (14-57-21).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 333215
Time elapsed: 4 hour(s), 57 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 6
HKCR\CLSID\{5c026fd8-4021-75c5-673f-f6b4d1c16a04} (Adware.LoudMo) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\EVGy-k4_7N3-S-u (Adware.AdRotator) -> Quarantined and deleted successfully.
HKCU\Software\PriceGong (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c5156fa4-613c-a4ca-da1d-04a852304389} (Adware.AdRotator) -> Quarantined and deleted successfully.
HKCR\CLSID\{c5156fa4-613c-a4ca-da1d-04a852304389} (Adware.AdRotator) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5156FA4-613C-A4CA-DA1D-04A852304389} (Adware.AdRotator) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.

Folders Detected: 7
C:\Recycle.Bin (Trojan.Spyeyes) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\OpenCandy (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\OpenCandy\019BE1592C874402850E7BAAD573254F (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\OpenCandy\455EA181AD5E490CBF8B7FCFE1D08725 (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\OpenCandy\OpenCandy_455EA181AD5E490CBF8B7FCFE1D08725 (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.

Files Detected: 37
C:\Documents and Settings\Compaq_Owner\Application Data\OpenCandy\OpenCandy_455EA181AD5E490CBF8B7FCFE1D08725\NSSDLMGR.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\OpenCandy\{D49A9D59-BDB3-4E01-AF84-D2CA747F6FCC}.dll (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP730\A1685098.exe (PUP.Optional.Spigot.A) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP730\A1685099.exe (PUP.Optional.Spigot.A) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2466A83D-1B81-456E-9766-38C2B7E48210}\RP733\A1696541.exe (PUP.Optional.OpenCandy.A) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\EVGy-k4_7N3-S-u.exe (Adware.AdRotator) -> Quarantined and deleted successfully.
C:\Recycle.Bin\B6232F3A0B9.exe (Trojan.Spyeyes) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\1.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\a.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\b.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\c.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\d.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\e.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\f.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\g.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\h.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\i.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\J.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\k.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\l.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\m.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\mru.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\n.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\o.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\p.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\q.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\r.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\s.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\t.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\u.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\v.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\w.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\x.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\y.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong\Data\z.xml (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\OpenCandy\019BE1592C874402850E7BAAD573254F\saSetup.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\OpenCandy\455EA181AD5E490CBF8B7FCFE1D08725\OC1NSSstubWrapped.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.

(end)

[SuperDave]

I'll give you two more scanners to clean the junk out of your computer and see if it speeds up. You don't have to post the logs. Just let me know if it improves the performance of the computer.

Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
***********************************************
Please download AdwCleaner by Xplode onto your Desktop.

• Please close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
  
• Click on Clean.
  
• Confirm each time with OK
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile in your reply.
• You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
  

[kelly1]

Computer is running much better now thanks SuperDave, I was wondering since I've performed the scan do I now uninstall Malwarebytes ?  or leave it, I was thinking it may be a long time before I need it again and it would be outdated by then.

[patio]

Leave it...
It checks for updates when you run it...


You should run it at least every other week...depending on your online usage.

[SuperDave]

Good advice, Patio and if the user can afford it, the paid for version will become an active scanner and block all harmful malware.

[patio]

SuperDave...Thanx for all you do for us...
Doesn't get stated enough...

Kudo's