ican card reader being sold with outdated driver help

[comda]

Hello. I installed a Ican card reader. The driver CD that came with it opens a realtek driver installation which makes me assume its a realtek card reader. however after installing it i get a triangle with an ! and in the submenu from device manager it says

"the device cannot start" 

I had the driver which i downloaded but i forget how to get it. no where on the box does it tell me a model number. how to get a hardware id in device manager for my card reader? im running win 7 ultimate

[Calum]

To get the device ID, right click on the device in device manager, go to properties, details, then change the dropdown box to hardware IDs.  If you post the first part here, e.g. VEN_13F6&DEV_8788 then that should assist us in finding an updated driver for you, if one is available.

[comda]

thats the problem. i right clickon the device that has the issue go to the hardware id and there is no vendor or device.. is there a program that will tell me?

[recovering disk space, attachment deleted by admin]

[patio]

It's an infrared reciever...which 7 should have a native driver for ...
Right clik the device listings (2) and select un-install.
Re-boot and Windows should automatically re-install the device.

P.S. I cannot see the card reader in your screenshot...

[comda]

alright. i will try that once i get home. in the mean time. what sub folder or better yet under which device would the card reader be listed under?

[patio]

I think by default it may be a hidden device...put a card in it and then do the following and re-boot:

"Go to Start -> Computer -> Organize -> Folder and search options -> click View tab -> uncheck "Hide empty drives in the Computer folder" -> OK"

[comda]

ok. Followed the first step of uninstalling it. No go. The second step i did aswell and now in the device manager i have a yellow '!" next to Realtek Card Reader(0161). I tried downloading that driver but it did nothing. what now?

[patio]

From where are you getting the driver ? ?

[comda]

well the orignal one is on the mini cd i got which doesnt work in win 7.but works in XP. Then i found these labels on the cd....

rts5121
rts5161

and im unable to find a page on realteks page to download them. ive tried other pages but those downloads didnt work,.

[patio]

Most likely because they are XP drivers... You may need to purchase a card reader supported by Win7,,,which shouldn't cost too much...
Sometimes it is what it is...

[comda]

i just bought it 2 months ago. on the box it says ICAN card reader. i had it working but then had to reinstall everything due to a hard drive failure. so now i cant find the driver i used. the box says compatible with win 7.

[patio]

Contact the manuf...
I found very little on the unit in my searching.