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Author Topic: Need Help- Gaming Computer doesn't work right.  (Read 2807 times)

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TheFrostBourne

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    • OS: Windows 7
    Need Help- Gaming Computer doesn't work right.
    « on: February 01, 2014, 02:09:42 PM »
    Hi, I bought a computer from IbuyPower with customized specs and the computer works pretty good- but I can only play games for a certain amount of time before I get a blue screen of death and my whole computer shuts down. This is really effecting me because I bought the computer for gaming, and it cost 2,500 USD, but I can't seem to run games for a long time before my computer shuts downs. Some games I can play longer than others. Guild Wars 2- I can play for about 10 minutes and my computer shuts downs. But Nether- I can play for 3 hours before it shuts down. Also changing the graphics from high to low gives me more time- but the end result is my computer always shuts down. I'm going to post my computers specs, can someone please help me figure out why I keep getting this blue screen of death? I would appreciate it a lot.

    System Information
    ------------------
    Time of this report: 2/1/2014, 15:13:07
       Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: To be filled by O.E.M.
                   BIOS: BIOS Date: 01/23/13 11:11:34 Ver: 04.06.05
              Processor: AMD FX(tm)-9590 Eight-Core Processor            (8 CPUs), ~4.7GHz
                 Memory: 16384MB RAM
    Available OS Memory: 16344MB RAM
              Page File: 3497MB used, 29189MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GTX 770
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 770
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_37763842&REV_A1
         Display Memory: 4095 MB
       Dedicated Memory: 3072 MB
          Shared Memory: 1023 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: BenQ GW2450
             Monitor Id: BNQ78BF
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HDMI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.3221 (English)
         Driver Version: 9.18.13.3221
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 12/19/2013 14:33:31, 18222008 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71E3E-52C4-11CF-6757-7B171CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x1184
              SubSys ID: 0x37763842
            Revision ID: 0x00A1
     Driver Strong Name: oem9.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section093:9.18.13.3221:pci\ven_10de&dev_1184
         Rank Of Driver: 00E02001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

    patio

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    Re: Need Help- Gaming Computer doesn't work right.
    « Reply #1 on: February 01, 2014, 02:14:07 PM »
    I'd return it under warranty...
    " Anyone who goes to a psychiatrist should have his head examined. "

    camerongray



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    Re: Need Help- Gaming Computer doesn't work right.
    « Reply #2 on: February 01, 2014, 02:20:55 PM »
    No doubt about it - I'd return it.  I'd also strongly recommend getting a full refund and picking a different machine - That PC is nowhere near worth $2500.

    patio

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    Re: Need Help- Gaming Computer doesn't work right.
    « Reply #3 on: February 01, 2014, 06:31:34 PM »
    I doubt he paid that...if he did he should definitely return it.
    " Anyone who goes to a psychiatrist should have his head examined. "