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Author Topic: BlueScreen ntoskrnl.exe  (Read 3819 times)

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MtlHab39

    Topic Starter


    Beginner

    • Experience: Beginner
    • OS: Unknown
    BlueScreen ntoskrnl.exe
    « on: March 07, 2014, 11:59:26 AM »
    Hi everyone
    I have an HP Pavillon dv6 notebook with i7-2670 processor running Win-7.  Outside of the fan working quite frequently, have not had any issues until couple of months ago when blue screen popped up and forced a reboot.  Have attached the bluescreen-text information.  Realize that it has something to do with drivers but not sure how to proceed.
    Thanks


    [recovering disk space, attachment deleted by admin]

    Allan

    • Moderator

    • Mastermind
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    • Experience: Guru
    • OS: Windows 10
    Re: BlueScreen ntoskrnl.exe
    « Reply #1 on: March 07, 2014, 04:30:22 PM »
    Download BlueScreenView:
    http://www.nirsoft.net/utils/blue_screen_view.html
    unzip downloaded file and double click on BlueScreenView.exe to run the program.
    when scanning is done, go to EDIT - Select All
    Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
    Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply