I am running Windows 7, Intel(R) Core (TM) i5-321OM CPU @ 2.50 GHz 2.50 GHz, 8.00 GB RAM, 64-bit operating system. My husband uses this Dell laptop and uses it mostly on Facebook. There are lots of little videos to watch that his friends post just for him to see, but sometimes (rarely) they will play, however, he mostly gets a black screen but can hear the video playing. I'm sure there is probably some kind of setting for this but I don't know what it is. I use Vista desktop and have tried to fix his Windows 7 laptop. I don't know what I change, but the first time he goes to play a video, it works, after that, it's black again. I wish I knew what I changed so I could tell you, but I don't have the slighest idea. I'm not that computer savvy, plus I can't figure out Windows 7 to save my life! Can anyone help? I'm sure it's an easy fix, just not easy for me! Thanks!
Debby