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Author Topic: my windows laptop keeps shutting down  (Read 2553 times)

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asjeery

    Topic Starter


    Newbie

    • Experience: Experienced
    • OS: Windows 7
    my windows laptop keeps shutting down
    « on: July 16, 2014, 01:45:03 PM »
    my windows 7 laptop keeps shutting down automatically.however it works fine in safe mode, can anyone help me to fix this concern.

    Allan

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    • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Re: my windows laptop keeps shutting down
    « Reply #1 on: July 16, 2014, 02:01:24 PM »
    1) What do you mean it shuts down "automatically"?

    2) When does this happen (what are you doing when it happens)?

    3) Does it always happen after a specific period of time?

    4) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

    5) Does it shut down or reboot?


    asjeery

      Topic Starter


      Newbie

      • Experience: Experienced
      • OS: Windows 7
      Re: my windows laptop keeps shutting down
      « Reply #2 on: July 16, 2014, 02:30:26 PM »
      1)sometime my laptop will shut down and sometime it will restart.

      2)it works only for 4-5 minutes and then shut down without any information

      3)however it works absolutely fine in safe mode with networking.

      4)is this a hardware problem or you can tell how to fix this.

      Allan

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      • Mastermind
      • Thanked: 1260
      • Experience: Guru
      • OS: Windows 10
      Re: my windows laptop keeps shutting down
      « Reply #3 on: July 16, 2014, 02:58:19 PM »
      Please answer all of my questions.