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Author Topic: i have sleep mode problems, my pc will not go to sleep. how to fix?  (Read 6394 times)

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computerNoob898

    Topic Starter


    Beginner

    • Experience: Beginner
    • OS: Windows 8
    my monitor turns off but not my pc to sleep mode. how to fix? I have the report here

    Power Efficiency Diagnostics Report

    Computer Name USER-PC
    Scan Time 2014-07-30T19:40:56Z
    Scan Duration 60 seconds 
    System Manufacturer Gigabyte Technology Co., Ltd.
    System Product Name To be filled by O.E.M.
    BIOS Date 08/06/2013
    BIOS Version F5
    OS Build 7601
    Platform Role PlatformRoleDesktop
    Plugged In true
    Process Count 66
    Thread Count 1034
    Report GUID {f49806e1-a428-4286-a8b6-d3f2cff110ba} 

    Analysis Results

    Errors



    System Availability Requests:System Required Request


    The device or driver has made a request to prevent the system from automatically entering sleep.

    Requesting Driver Instance HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001\4&22020f06&0&0001
    Requesting Driver Device VIA High Definition Audio



    USB Suspend:USB Device not Entering Suspend


    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.

    Device Name USB Root Hub
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 19, function 0
    Device ID USB\VID_1002&PID_4397
    Port Path 



    USB Suspend:USB Device not Entering Suspend


    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.

    Device Name Logitech Dual Action USB
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 19, function 0
    Device ID USB\VID_046D&PID_C216
    Port Path 2



    USB Suspend:USB Device not Entering Suspend


    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.

    Device Name USB Input Device
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 19, function 0
    Device ID USB\VID_413C&PID_3016
    Port Path 5



    CPU Utilization:Processor utilization is high


    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.

    Average Utilization (%) 9.05

    Warnings



    Platform Timer Resolution:Platform Timer Resolution


    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.

    Current Timer Resolution (100ns units) 10000
    Maximum Timer Period (100ns units) 156001



    Platform Timer Resolution:Outstanding Timer Request


    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

    Requested Period 10000
    Requesting Process ID 5704
    Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Steam\Steam.exe



    Platform Timer Resolution:Outstanding Timer Request


    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

    Requested Period 10000
    Requesting Process ID 1456
    Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Origin\Origin.exe



    Platform Timer Resolution:Outstanding Timer Request


    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

    Requested Period 100000
    Requesting Process ID 536
    Requesting Process Path \Device\HarddiskVolume2\Windows\System32\svchost.exe



    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)


    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



    CPU Utilization:Individual process with significant processor utilization.


    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name uTorrent.exe
    PID 7672
    Average Utilization (%) 1.10
     Module   Average Module Utilization (%) 
    \Device\HarddiskVolume2\Windows\SysWOW64\Macromed\Flash\Flash32_14_0_0_145.ocx 0.36
    \SystemRoot\system32\ntoskrnl.exe 0.19
    \SystemRoot\System32\win32k.sys 0.17



    CPU Utilization:Individual process with significant processor utilization.


    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name Steam.exe
    PID 5704
    Average Utilization (%) 0.89
     Module   Average Module Utilization (%) 
    \SystemRoot\system32\ntoskrnl.exe 0.34
    \Device\HarddiskVolume2\Windows\SysWOW64\dsound.dll 0.19
    \Device\HarddiskVolume2\Windows\System32\wow64cpu.dll 0.07



    CPU Utilization:Individual process with significant processor utilization.


    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name iexplore.exe
    PID 12700
    Average Utilization (%) 0.83
     Module   Average Module Utilization (%) 
    \Windows\SysWOW64\jscript9.dll 0.19
    \SystemRoot\system32\ntoskrnl.exe 0.18
    \Windows\SysWOW64\mshtml.dll 0.10



    CPU Utilization:Individual process with significant processor utilization.


    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name iexplore.exe
    PID 9768
    Average Utilization (%) 0.66
     Module   Average Module Utilization (%) 
    \SystemRoot\system32\ntoskrnl.exe 0.16
    \Windows\SysWOW64\jscript9.dll 0.14
    \Windows\SysWOW64\mshtml.dll 0.07



    CPU Utilization:Individual process with significant processor utilization.


    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name explorer.exe
    PID 1884
    Average Utilization (%) 0.54
     Module   Average Module Utilization (%) 
    \SystemRoot\system32\ntoskrnl.exe 0.20
    \SystemRoot\System32\win32k.sys 0.09
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.05



    CPU Utilization:Individual process with significant processor utilization.


    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name BingBar.exe
    PID 6840
    Average Utilization (%) 0.52
     Module   Average Module Utilization (%) 
    \SystemRoot\system32\ntoskrnl.exe 0.27
    \SystemRoot\SysWOW64\ntdll.dll 0.04
    \Windows\SysWOW64\jscript.dll 0.04



    CPU Utilization:Individual process with significant processor utilization.


    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name BingBar.exe
    PID 4732
    Average Utilization (%) 0.43
     Module   Average Module Utilization (%) 
    \SystemRoot\system32\ntoskrnl.exe 0.20
    \SystemRoot\SysWOW64\ntdll.dll 0.04
    \Windows\SysWOW64\jscript.dll 0.03



    CPU Utilization:Individual process with significant processor utilization.


    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name AvastSvc.exe
    PID 1276
    Average Utilization (%) 0.37
     Module   Average Module Utilization (%) 
    \Device\HarddiskVolume2\Program Files\AVAST Software\Avast\defs\14073002\algo.dll 0.21
    \SystemRoot\system32\ntoskrnl.exe 0.07
    \Device\HarddiskVolume2\Windows\winsxs\x86_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_1d37a43bbfe1dc9c\msvcr110.dll 0.01

    Information



    Platform Timer Resolution:Timer Request Stack


    The stack of modules responsible for the lowest platform timer setting in this process.

    Requested Period 10000
    Requesting Process ID 5704
    Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Steam\Steam.exe
     Calling Module Stack  \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
     \Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
     \Device\HarddiskVolume2\Program Files (x86)\Steam\bin\mss32.dll
     \Device\HarddiskVolume2\Program Files (x86)\Steam\bin\audio.dll
     \Device\HarddiskVolume2\Program Files (x86)\Steam\steamclient.dll
     \Device\HarddiskVolume2\Program Files (x86)\Steam\tier0_s.dll
     \Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
     \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll



    Platform Timer Resolution:Timer Request Stack


    The stack of modules responsible for the lowest platform timer setting in this process.

    Requested Period 10000
    Requesting Process ID 1456
    Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Origin\Origin.exe
     Calling Module Stack  \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
     \Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll



    Platform Timer Resolution:Timer Request Stack


    The stack of modules responsible for the lowest platform timer setting in this process.

    Requested Period 10000
    Requesting Process ID 536
    Requesting Process Path \Device\HarddiskVolume2\Windows\System32\svchost.exe
     Calling Module Stack  \Device\HarddiskVolume2\Windows\System32\ntdll.dll
     Unknown Module 
     \Device\HarddiskVolume2\Windows\System32\ntdll.dll
     Unknown Module 
     \Device\HarddiskVolume2\Windows\System32\svchost.exe
     \Device\HarddiskVolume2\Windows\System32\sechost.dll
     \Device\HarddiskVolume2\Windows\System32\kernel32.dll
     \Device\HarddiskVolume2\Windows\System32\ntdll.dll



    Power Policy:Active Power Plan


    The current power plan in use

     Plan Name  OEM Balanced 
    Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}



    Power Policy:Power Plan Personality (Plugged In)


    The personality of the current power plan when the system is plugged in.

    Personality Balanced 



    Power Policy:Video quality (Plugged In)


    Enables Windows Media Player to optimize for quality or power savings when playing video.

    Quality Mode Optimize for Video Quality 



    Battery:Analysis Success


    Analysis was successful. No energy efficiency problems were found. No information was returned.



    Platform Power Management Capabilities:Supported Sleep States


    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.

    S1 Sleep Supported false
    S2 Sleep Supported false
    S3 Sleep Supported true
    S4 Sleep Supported true



    Platform Power Management Capabilities:Processor Power Management Capabilities


    Effective processor power management enables the computer to automatically balance performance and energy consumption.

    Group 0
    Index 0
    Idle (C) State Count 2
    Performance (P) State Count 5
    Throttle (T) State Count 0



    Platform Power Management Capabilities:Processor Power Management Capabilities


    Effective processor power management enables the computer to automatically balance performance and energy consumption.

    Group 0
    Index 1
    Idle (C) State Count 2
    Performance (P) State Count 5
    Throttle (T) State Count 0



    Platform Power Management Capabilities:Processor Power Management Capabilities


    Effective processor power management enables the computer to automatically balance performance and energy consumption.

    Group 0
    Index 2
    Idle (C) State Count 2
    Performance (P) State Count 5
    Throttle (T) State Count 0



    Platform Power Management Capabilities:Processor Power Management Capabilities


    Effective processor power management enables the computer to automatically balance performance and energy consumption.

    Group 0
    Index 3
    Idle (C) State Count 2
    Performance (P) State Count 5
    Throttle (T) State Count 0



    Platform Power Management Capabilities:Processor Power Management Capabilities


    Effective processor power management enables the computer to automatically balance performance and energy consumption.

    Group 0
    Index 4
    Idle (C) State Count 2
    Performance (P) State Count 5
    Throttle (T) State Count 0



    Platform Power Management Capabilities:Processor Power Management Capabilities


    Effective processor power management enables the computer to automatically balance performance and energy consumption.

    Group 0
    Index 5
    Idle (C) State Count 2
    Performance (P) State Count 5
    Throttle (T) State Count 0



    Platform Power Management Capabilities:Processor Power Management Capabilities


    Effective processor power management enables the computer to automatically balance performance and energy consumption.

    Group 0
    Index 6
    Idle (C) State Count 2
    Performance (P) State Count 5
    Throttle (T) State Count 0



    Platform Power Management Capabilities:Processor Power Management Capabilities


    Effective processor power management enables the computer to automatically balance performance and energy consumption.

    Group 0
    Index 7
    Idle (C) State Count 2
    Performance (P) State Count 5
    Throttle (T) State Count 0

    Geek-9pm


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    • OS: Windows 10
    Re: i have sleep mode problems, my pc will not go to sleep. how to fix?
    « Reply #1 on: July 30, 2014, 02:59:43 PM »
    This topic has been discussed extensively on forums like Microsoft  community,  Tom's Hardware and others.
    Here is an article that is four years old. {superuser.com}
    Windows 7 Goes to Sleep in conflict with Power Option Setting
    Quote
    My Del Dimension E521 running Windows 7 puts itself in sleep mode each night -- despite the fact that I have chosen a power option that specifies NEVER
    Each morning I find the monitor blank and I have to hit the power button on the PC at which point Windows "resumes". The system event log shows...
    The short answer was that , in effect, there is a conflict with the  options available. Or, to quote an old proverb, "You can't have your cake and eat it too."

    And even Windows 8 has the problem. Look at this:

    Windows 8 sleep mode not working
    {tomshardware.com}

    Sorry, it seems there is not easy fix other than to  give up some feature.

    computerNoob898

      Topic Starter


      Beginner

      • Experience: Beginner
      • OS: Windows 8
      Re: i have sleep mode problems, my pc will not go to sleep. how to fix?
      « Reply #2 on: July 30, 2014, 03:01:50 PM »
      This topic has been discussed extensively on forums link Microsoft, community,  Tom's Hardware and others.
      Here is an article that is four years old.
      Windows 7 Goes to Sleep in conflict with Power Option SettingThe short answer was that , in effect, there is a conflict with the  options available. Or, to quote an old proverb, "You can't have your cake and eat it too."

      And even Windows 8 has the problem. Look at this:

      Windows 8 sleep mode not working

      Sorry, it seems there is not easy fix other than to  give up some feature.

      thanks for the help ill try it and get back with result!

      computerNoob898

        Topic Starter


        Beginner

        • Experience: Beginner
        • OS: Windows 8
        Re: i have sleep mode problems, my pc will not go to sleep. how to fix?
        « Reply #3 on: July 30, 2014, 03:18:36 PM »
        This topic has been discussed extensively on forums like Microsoft  community,  Tom's Hardware and others.
        Here is an article that is four years old. {superuser.com}
        Windows 7 Goes to Sleep in conflict with Power Option SettingThe short answer was that , in effect, there is a conflict with the  options available. Or, to quote an old proverb, "You can't have your cake and eat it too."

        And even Windows 8 has the problem. Look at this:

        Windows 8 sleep mode not working
        {tomshardware.com}

        Sorry, it seems there is not easy fix other than to  give up some feature.

        non of those works, check this line in the report, how to fix it?:

        Platform Timer Resolution:Platform Timer Resolution


        The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.

        Current Timer Resolution (100ns units) 10000
        Maximum Timer Period (100ns units) 156001



        Platform Timer Resolution:Outstanding Timer Request


        A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

        Requested Period 10000
        Requesting Process ID 5704
        Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Steam\Steam.exe



        Platform Timer Resolution:Outstanding Timer Request


        A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

        Requested Period 10000
        Requesting Process ID 1456
        Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Origin\Origin.exe



        Platform Timer Resolution:Outstanding Timer Request


        A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

        Requested Period 100000
        Requesting Process ID 536
        Requesting Process Path \Device\HarddiskVolume2\Windows\System32\svchost.exe