Hi I wonder if someone could help my DH, he purchased some new speakers yesterday and were working fine but what seems to happen is that during playback for some reason the sound vanishes and thinks it should be on headphones hence why he can't hear anything, he has now been clicking away to try and resolve it and now seems to have lost everything (sound wise) he says it's telling him there is no device plugged in, then the device is enabled and working fine, some of the options by clicking on the speaker from the icon tray at the bottom have now either vanished or greyed out, this is all my fault even though I haven't even touched anything, the only thing I told him to do on something he had open, which I couldn't see from where I am sat, was a button that he informed me that said properties, only to see what option where in there, he said there was nothing and closed it but it's from here, acording to him, that all his options then vanished, I don't have a clue what he has done, what he has clicked on etc. even he doesn't know
can anyone shed any light as to what to try?
Why it's me that's having to search for an answer is beyond me.