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Author Topic: Documents folder has changed, can't get access  (Read 6342 times)

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ronymaxwell

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    Documents folder has changed, can't get access
    « on: October 28, 2014, 02:39:15 AM »
    I tried to load a file into MS Word from my Documents folder. I navigated to the folder with Windows Explorer and it appeared that there was only one file in there: desktop.ini. I checked the folder properties and it shows up as a system folder. Has the pointer to the folder somehow changed?
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    Geek-9pm


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    Re: Documents folder has changed, can't get access
    « Reply #1 on: October 28, 2014, 05:12:31 AM »
    No. My Documents is the default folder for material created or edited by the user. If the location has change, logically that would mean one of:
    • You  made the change and forgot about it.
    • Somebody else made the change and forgot to tell you.
    • A system error has altered the File Allocation Table.
    • Malware has tampered with you system and left evidence of mischief.
    Not mentioned is a hard drive failure. You do make backups - Right?  :)
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    Allan

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    Re: Documents folder has changed, can't get access
    « Reply #2 on: October 28, 2014, 05:43:33 AM »
    Do a search on your system for either "Documents", "My Documents" or the name of any file that you know is in the folder.
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    ronymaxwell

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      Re: Documents folder has changed, can't get access
      « Reply #3 on: October 29, 2014, 02:14:23 AM »
      A search fails to find any *.doc or *.docx files. C:\Users\Default shows a My Documents folder but Access is Denied.
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      Allan

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      Re: Documents folder has changed, can't get access
      « Reply #4 on: October 29, 2014, 05:36:34 AM »
      1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

      2) Please run full system scans with BOTH your installed anti virus app and with MalwareBytes
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      ronymaxwell

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        Re: Documents folder has changed, can't get access
        « Reply #5 on: November 03, 2014, 01:28:58 PM »
        I don't  think anything had changed before it happened. The laptop is part of my home network, I usually just access files from it.

        I have found the desktop.ini file on many of the folders in my desktop computer as well. I opened it in Notebook and saw the following...

        [.ShellClassInfo]
        FolderType=MusicAlbum
        MusicBuyUrl=http://redir.metaservices.microsoft.com/redir/buynow/?
        providerName=AMG&albumID=FD5E621B-3F38-43D0-B070-5E18D9DEDD93&a_id=R%20%20%20277535&album=The%20Very%20Best%20of%2010cc%20[Mercury]
        &artistID=E8BEBFC9-331B-4E9B-B1E3-657A0DA74A13&p_id=P%20%20%20%2050039&artist=10cc&locale=409&geoid=f2&version=12.0.7601.17514&userlocale=809

        Should I run the scans on both computers?
         
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        ronymaxwell

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          Re: Documents folder has changed, can't get access
          « Reply #6 on: November 05, 2014, 06:42:05 AM »
          Okay, I've googled Desktop.ini and I see its not a problem. Scan showed no problems. Going to close this now, put it down to experience, and start backing up my files.
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          patio

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          Re: Documents folder has changed, can't get access
          « Reply #7 on: November 05, 2014, 08:15:09 AM »
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          ronymaxwell

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            Re: Documents folder has changed, can't get access
            « Reply #8 on: November 06, 2014, 01:15:21 PM »
            Thanks, Patio. but it didn't help. Just brings the same folder up without the files. Still have the folder, not the files.
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            patio

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            Re: Documents folder has changed, can't get access
            « Reply #9 on: November 06, 2014, 07:20:27 PM »
            Is there another User account on this PC ? ?
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            ronymaxwell

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              Re: Documents folder has changed, can't get access
              « Reply #10 on: November 08, 2014, 02:42:12 AM »
              There is a guest account which is switched off. I am logged on with my Administrator account (password protected).
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              patio

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              Re: Documents folder has changed, can't get access
              « Reply #11 on: November 08, 2014, 07:12:20 AM »
              See if they are there in the Guest account...
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              ronymaxwell

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                Re: Documents folder has changed, can't get access
                « Reply #12 on: November 10, 2014, 12:30:45 AM »
                Switched on the Guest Account and signed in. Nothing in the Documents directory.
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