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Author Topic: Website has been hacked again  (Read 5354 times)

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sissy

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    • OS: Windows 8
    Website has been hacked again
    « on: January 27, 2015, 07:26:45 AM »
    I have a website hosted on Startlogic and it keeps getting hacked. I have changed my password and deleted all files and replaced with new ones that I have on my external hd.  When trying to open my website Advast blocked it from opening so I ran a scan through http://sitecheck.sucuri.net. (Log also attached). But even after deleting all files it still scans with the same results. Is there anyway for me to find these and remove them without paying to have it done. Also I ran a scan on my computer Windows 8.1 with Malwarebytes Anti-Malware and the log is also attached. I wasn't able to download the other two as requested. One wouldn't allow me to download and the other was a dead link. Any help would be greatly appreciated.  Startlogic is only suggesting hiring sitelock.


    [attachment deleted by admin to conserve space]

    SuperDave

    • Malware Removal Specialist
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    Re: Website has been hacked again
    « Reply #1 on: January 27, 2015, 11:10:08 AM »
    It appears that the problem is not with your computer but with the website. You should have Startlogic fix it for you.
    Windows 8 and Windows 10 dual boot with two SSD's

    sissy

      Topic Starter


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      Re: Website has been hacked again
      « Reply #2 on: January 28, 2015, 10:11:20 AM »
      Thank you so much for your reply! I've already asked but they singled me out and said it wasn't on their end it was on mine. Do you know of any way to figure out how they're getting into my website? This is about the 6th time this has happened. I don't think it's my computer because I've scanned it with everything I can think of. I've gotten a couple of adware and removed pup, whatever that is - but it's showing it's clean now with running 3 different anti virus and malware programs. Thanks again for your response. :)

      sissy

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        Re: Website has been hacked again
        « Reply #3 on: January 28, 2015, 10:35:16 AM »
        I wasn't able to download Adwcleaner yesterday. Could you take a look at this attachment and see what you think? I'm not sure if  I should clean or not?

        [attachment deleted by admin to conserve space]

        SuperDave

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        Re: Website has been hacked again
        « Reply #4 on: January 28, 2015, 12:53:06 PM »
        Yes, clean it.
        Windows 8 and Windows 10 dual boot with two SSD's

        vembutech



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          Re: Website has been hacked again
          « Reply #5 on: February 10, 2015, 08:27:58 AM »
          Your comment has been removed. Please do not post malware advice, or post here in the malware forum, unless you need help.Dave.
          « Last Edit: February 10, 2015, 08:32:15 AM by SuperDave »