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Author Topic: Is it possible that my hard disk is broken or damaged?  (Read 3224 times)

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starlight25

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    Is it possible that my hard disk is broken or damaged?
    « on: February 25, 2015, 08:02:54 AM »
    I have an HP Pavilion g4 laptop with pre installed windows 8 on it. It broke down a week ago. It was fine when I turned it on for a few minutes/hours, but sometimes suddenly it's got bluescreened and restarted itself. Usually once in every half an hour.
    I've reinstalled it for like 3 times but it always ended up like that.

    I run the chkdsk on command prompt. It showed error on disk c. But the other disks are fine. I gave it up on repair and the technician said that it's probably because of hard disk damage. But is there any other possible cause?
    Buying a new hard disk will be costly and I'm a student.
    Should you need further information, please kindly inform me.

    And I'm sorry I'm still a new member here.
    Thanks in advance.

    patio

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    Re: Is it possible that my hard disk is broken or damaged?
    « Reply #1 on: February 25, 2015, 08:08:18 AM »
    Welcome Aboard...
    A few questions...how old is this laptop and was it dropped at all recently ? ?
    Have you used the folks at this Shop before ? ? A 2nd opinion is an option here...
    And lastly you mentioned "other" discs...how many in this PC ? ?

    Have you re-installed the OS ?
    Check Device Manager for any Yellow !'s...
    " Anyone who goes to a psychiatrist should have his head examined. "

    starlight25

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      Re: Is it possible that my hard disk is broken or damaged?
      « Reply #2 on: February 25, 2015, 08:32:45 AM »
      Welcome Aboard...
      A few questions...how old is this laptop and was it dropped at all recently ? ?
      Have you used the folks at this Shop before ? ? A 2nd opinion is an option here...
      And lastly you mentioned "other" discs...how many in this PC ? ?

      Have you re-installed the OS ?
      Check Device Manager for any Yellow !'s...

      I bought it in mid 2013 so I think it's still pretty new. Yes it dropped quite often (my bad).
      I've never used their repair service before, so yeah I dont really know how good or trusted they're.
      As I stated above I've reinstalled the os like three times. But the problem persists.
      What I meant by others is the partitions. I'm sorry if that confused you. There's error in drive c, but d and e are fine.
      Thanks for answering.

      strollin



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      Re: Is it possible that my hard disk is broken or damaged?
      « Reply #3 on: February 25, 2015, 08:37:04 AM »
      Have you tried running the disk drive manufacturer's diagnostic for the drive?  That should tell you if there are surface defects on the drive.

      patio

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      Re: Is it possible that my hard disk is broken or damaged?
      « Reply #4 on: February 25, 2015, 08:44:40 AM »
      If you have re-installed the OS as i suspected did you remember to re-install ALL the drivers for the PC  ? ?

      It would be best to use the Driver CD...if you no longer have it with laptops the drivers should only come from the laptop manuf. site...

      Try the above and see if the BSOD's go away...keep us posted.
      " Anyone who goes to a psychiatrist should have his head examined. "

      starlight25

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        Re: Is it possible that my hard disk is broken or damaged?
        « Reply #5 on: February 26, 2015, 09:22:18 AM »
        Have you tried running the disk drive manufacturer's diagnostic for the drive?  That should tell you if there are surface defects on the drive.
        I suppose that when I reinstalled the OS, the drivers are also automatically installed? When I reinstalled it once myself, it was fine. But I just got my laptop back from the service center because I refused if they changed my hard drive and it seemed like the technician had changed a lot of things in my laptop, including the drivers, seemingly. And I can't diagnose it anymore since I didn't know what they'd done to it. It seems worse now.

        patio

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        Re: Is it possible that my hard disk is broken or damaged?
        « Reply #6 on: February 26, 2015, 09:26:50 AM »
        You are unclear on what the Service Center did...did they replace the HDD...or not ? ?

        When you re-install Windows the proper drivers are NOT re-installed by Windows...they should only come from the laptop manuf. site as stated...

        Call the Service Center and find out exactly what all they did...
        " Anyone who goes to a psychiatrist should have his head examined. "

        starlight25

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          Re: Is it possible that my hard disk is broken or damaged?
          « Reply #7 on: February 26, 2015, 09:32:47 AM »
          Ugh sorry I quoted the wrong post. I'm typing from a 4 inch smartphone so it's kinda difficult viewing a webpage like this. The point is I have got my laptop back though it's still not repaired yet because I don't want them to replace my hard drive. I don't have enough money right now and I'm not really sure if they actually had run the right tests to check my laptop.

          But currently my laptop isn't getting better. I don't know what they did to my laptop and I cant run any test because now it's terribly slow and it keeps showing error messages. I'm going to bring it to another service center which is more trusted and see if they diagnose the same thing (i.e. I have to replace the hard disk).

          Thanks everyone.

          patio

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          Re: Is it possible that my hard disk is broken or damaged?
          « Reply #8 on: February 26, 2015, 09:49:03 AM »
          Before you pay another Shop you can try what i suggested above BTW...

          It's not like it's gonna make it any worse than it is...
          " Anyone who goes to a psychiatrist should have his head examined. "

          liquidc0d3d



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            Re: Is it possible that my hard disk is broken or damaged?
            « Reply #9 on: February 26, 2015, 12:52:43 PM »
            hello Starlight25,
            test you hdd first
            download CrystalDiskInfo (google it) your health status should be GOOD.
            how did you perform install for windows 8 exactly?

            keep us updated once done.

            patio

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            Re: Is it possible that my hard disk is broken or damaged?
            « Reply #10 on: February 26, 2015, 05:54:49 PM »
            Who's feeding the parrotts again ? ?
            " Anyone who goes to a psychiatrist should have his head examined. "