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Author Topic: Printer problems  (Read 2148 times)

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SuperDave

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Printer problems
« on: March 21, 2015, 11:52:29 AM »
Hi. I was asked to help a friend get his printer working after upgrading to a new computer with 8.1. The message I get is that the printer won't run on USB 3.0  Is there any type of adapter that he could use to get this printer working?
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Windows 8 and Windows 10 dual boot with two SSD's

patio

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Re: Printer problems
« Reply #1 on: March 21, 2015, 07:48:16 PM »
It's kinda likely not all his USB ports are 3.o...have him check his manual and hook it to a USB 2.0 port...
However i've never heard of that error message...did he DLoad and update the drivers for 8.1 yet ? ?
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BC_Programmer


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Re: Printer problems
« Reply #2 on: March 21, 2015, 07:53:22 PM »
The HP Office Jet K80* isn't compatible with Windows 8.

*Printer model selected based on Google search for given error message
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