Tablet Camera Will Not Take Photos

[Clayto2]

I have just started to look at the function of the camera(s) on my fairly new Tablet (Windows 8.1).  I have discovered that while it works in video mode, it will not take shots in still mode.  I have tried a few different photo apps and the result is the same.  I get error messages referring to an 'exception Breakpoint' having been reached.  I have not come across this before.  Can anyone enlighten me?  And suggest what I might try to get the camera(s) working correctly?

Clayto2 

[LusoTheGreat]

Have you tried to update the camera drivers? You can check on the companies website or just revert to the generic drivers by update driver<< find on computer<<choose one at a time until one works.

[Geek-9pm]

Please give exact model # of your tablet.
If you have a link to the user manual, please give it.

[Clayto2]

Thanks for the responses.

My Tablet is a Quantum View 8.1 (only released last summer. See the videos about it on YouTube).  Do Tablets usually have a manual, nowadays a pdf on the internet?  Mine does not.  It had a very small (one of my few criticisms of the product)  introductory booklet packaged with it, which I have been told is commonplace --- nothing about the two cameras in that.  There is a website with some FAQs --- I could probably post question on that, and also see if the company rep could give advice (he has sent me a helpful email in the past)  ---- but I rather thought it was an a software issue with Windows rather than hardware.  Am I wrong?

Did anyone make sense of the error message I quoted?  What is a 'breakpoint'?

Clayto2

[Clayto2]

Sorry, I missed the point on Drivers.  I have recently had all my Drivers scanned by a program called Driver Assist and a few updated Drivers installed remotely by a technician as they would not install automatically.  The scan did not reveal any problems with the camera drivers but it is an issue I will look into.

Clayto2

[Geek-9pm]

Check and see what warranty limits on on that brand. Recently some major outlets are putting a limit on return or  warranty for some makes of Tablets. Did you contact the vendor?

[Clayto2]

Thanks for the advice.  I am sure now that it is a software fault with the Windows Camera app itself (the error message referred to a problem with the app).  I now have the camera(s) working perfectly well with other, much better, apps which I have installed from the Store. I would have liked to get the Windows app working but I probably would not have used it now anyway, it is very basic and I found alternatives which are far superior.  If I understand correctly, the Windows app is part of the Windows OS, it has no uninstall / reinstall option which I have used successfully with other apps from the Store if they malfunction.

clayto

[patio]

You should be able to set the camera to automatically use the app of your choice...

[Clayto2]

Hello patio

Oh? That could be handy if I could do it.  Can you give any advice on how to make an app the default program for using the camera(s)?

clayto