Very Slow Laptop

[shelcaleb]

Hello,

My laptop has been running very slow for quite some time now. After running and following the instructions for adwcleaner and malwarebytes I noticed a big increase in performance. I'm hoping my laptop isn't too messed up.

Here are the requested logs. Thank you!

# AdwCleaner v4.205 - Logfile created 22/05/2015 at 15:41:03
# Updated 21/05/2015 by Xplode
# Database : 2015-05-21.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Owner - OWNER-PC
# Running from : C:\Users\Owner\Desktop\adwcleaner_4.205.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Program Files (x86)\File Type Assistant
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\FreeAllInOneMediaPlayer
Folder Deleted : C:\Windows\SysWOW64\config\systemprofile\AppData\Local\FileTypeAssistant
Folder Deleted : C:\Users\Owner\AppData\Local\FileTypeAssistant
Folder Deleted : C:\Users\Owner\AppData\Roaming\registry mechanic
Folder Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\gafhhbahpojnjfhpepjjfjojbphnogmn
[/!\] Not Deleted ( Junction ) : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\gafhhbahpojnjfhpepjjfjojbphnogmn
File Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_gafhhbahpojnjfhpepjjfjojbphnogmn_0.localstorage
File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [ Scheduled tasks ] *****

Task Deleted : ProgramRefresh-ATFST
Task Deleted : ProgramUpdateCheck

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKCU\Software\FileTypeAssistant
Key Deleted : HKLM\SOFTWARE\Mindspark
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Trusted Software Assistant_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EE171732-BEB4-4576-887D-CB62727F01CA}

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17801


-\\ Google Chrome v43.0.2357.65

[C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.stubhub.com/search/doSearch?searchStr={searchTerms}&pageNumber=1&resultsPerPage=50&searchMode=event&start=0&rows=50&geo_exp=1&sp=&sd=

*************************

AdwCleaner[R0].txt - [2852 bytes] - [22/05/2015 15:38:46]
AdwCleaner[S0].txt - [2632 bytes] - [22/05/2015 15:41:03]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2691  bytes] ##########

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/22/2015
Scan Time: 3:58:44 PM
Logfile: malwarebytes.txt
Administrator: Yes

Version: 2.01.6.1022
Malware Database: v2015.05.22.05
Rootkit Database: v2015.05.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Owner

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 345495
Time Elapsed: 29 min, 48 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.Mindspark.A, C:\Users\Owner\Downloads\EliteUnzipSetup.EliteUnzip_aa.gafhhbahpojnjfhpepjjfjojbphnogmn.ch.exe, Quarantined, [7439f79f3d4d7db94f90d19161a5cb35],

Physical Sectors: 0
(No malicious items detected)


(end)

 Results of screen317's Security Check version 1.002 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
 Windows Firewall Disabled! 
Kaspersky PURE 3.0   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````[/u]
 Google Chrome (42.0.2311.152)
 Google Chrome (43.0.2357.65)
````````Process Check: objlist.exe by Laurent````````[/u] 
 Kaspersky Lab Kaspersky PURE 3.0 avp.exe 
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````[/u]

[shelcaleb]

No thanks,  summergreen. I'll wait for some real help.

[Allan]

I deleted a number of posts in this threads from various members. Only CH staff should post responses in the malware forums. thank you.

[SuperDave]

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*************************************************
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

• Be sure to print out and follow the instructions provided on that same page for performing a scan.
• Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  
• When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  
• Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
• Copy and paste the contents of these two log files in your next reply.

[shelcaleb]

SuperDave,

Thank you for taking the time to help!

Requested logs are posted below. The Malwarebytes Anti-Rootkit didn't find anything, but I posted logs anyway.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.7.9 (05.24.2015:1)
OS: Windows 7 Home Premium x64
Ran by Owner on Mon 05/25/2015 at 16:15:06.10
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 05/25/2015 at 16:21:45.01
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2015.05.25.06
  rootkit: v2015.05.24.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17801
Owner :: OWNER-PC [administrator]

5/25/2015 4:36:07 PM
mbar-log-2015-05-25 (16-36-07).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 345318
Time elapsed: 23 minute(s), 24 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17801

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 2948648960, free: 1931149312

Downloaded database version: v2015.05.25.06
Downloaded database version: v2015.05.24.01
Downloaded database version: v2015.05.13.01
=======================================
Initializing...
------------ Kernel report ------------
     05/25/2015 16:35:46
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\DRIVERS\kl1.sys
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\DRIVERS\CSCrySec.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\mwlPSDFilter.sys
\SystemRoot\system32\DRIVERS\klif.sys
\SystemRoot\system32\DRIVERS\klflt.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\kltdi.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\klim6.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
\SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\system32\DRIVERS\kneps.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CSVirtualDiskDrv.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdk8.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\??\C:\Windows\system32\drivers\UBHelper.sys
\??\C:\Windows\system32\drivers\NTIDrvr.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\SysWOW64\Drivers\DKbFltr.sys
\SystemRoot\system32\DRIVERS\klkbdflt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\klmouflt.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\msvcrt.dll
\Windows\System32\sechost.dll
\Windows\System32\shlwapi.dll
\Windows\System32\Wldap32.dll
\Windows\System32\nsi.dll
\Windows\System32\setupapi.dll
\Windows\System32\wininet.dll
\Windows\System32\comdlg32.dll
\Windows\System32\urlmon.dll
\Windows\System32\iertutil.dll
\Windows\System32\kernel32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\advapi32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\psapi.dll
\Windows\System32\msctf.dll
\Windows\System32\shell32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\ole32.dll
\Windows\System32\normaliz.dll
\Windows\System32\clbcatq.dll
\Windows\System32\gdi32.dll
\Windows\System32\imm32.dll
\Windows\System32\usp10.dll
\Windows\System32\user32.dll
\Windows\System32\lpk.dll
\Windows\System32\difxapi.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\userenv.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.05.25.06
  rootkit: v2015.05.24.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800316a060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800316a9f0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800316a060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800313e2c0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8003132060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 318EB024

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 25173792

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 25173855  Numsec = 208845
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 25382700  Numsec = 463012420

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Done!
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-12155CD8320AFE13BD8B22565E68BBF1CF0C089A.bin.VE1" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-12155CD8320AFE13BD8B22565E68BBF1CF0C089A.bin.VF" is compressed (flags = 1)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-25173855-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

[SuperDave]

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.

• Leave the check mark next to Remove found threats.
  

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

[shelcaleb]

SuperDave,

The scan said no viruses found.

[SuperDave]

How's your computer working now? Any other issues or questions?

[shelcaleb]

SuperDave,

Laptop is running much, much faster. Everything seems to be great! 

[SuperDave]

Ok, we can do some clean up and we'll be finished.

Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
***********************************************
This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create Registry backup
• Purge System Restore Points
• Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
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I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

[shelcaleb]

SuperDave,

Thank you so much for the help. Computer is like new again!

Blessings

[SuperDave]

You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.