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Author Topic: Infrequent but Regular BSODS: Cause?  (Read 6568 times)

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DrSatanDracula

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    Infrequent but Regular BSODS: Cause?
    « on: July 30, 2015, 08:37:50 AM »
    Dear everyone,

    I have recently begun to have infrequent, but somewhat regular, BSODs on my PC. Just this morning, I had one after boot up, and previously the BSOD occurred rather randomly throughout regular work, with no noticable cause or alteration in my behaviour that would warrant it.

    Here are my specs:

    Windows 7 home premium
    Service Pack 1
    12.00 GB RAM
    64-Bit Operating System
    Intel Cor i7 2600 CPU @ 3.40 ghz
    Nvidia GeForce GT 620 @ 1024 mb.

    I run Malwarebytes Pro and  Microsoft Security Essentials for my malware software.

    I have also attached the Blue Screen View files on all three of the BSODs in question.

    A potentially related problem that occasionally pops up, with no harm, is a weird bug where my video driver will crash, resulting in about a 5 second black screen and a recovery of the video driver. As this problem has occured, I have uninstalled and reinstalled my video driver to apparently no result in stopping any BSODs.

    You will see the BSODs are spread out from 7-10, 7-17, and 7-30 - so somewhat regularly, but not following a specific pattern.

    Thanks in advance for your help.





    [attachment deleted by admin to conserve space]

    Allan

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    Re: Infrequent but Regular BSODS: Cause?
    « Reply #1 on: July 30, 2015, 09:18:43 AM »
    Download BlueScreenView:
    http://www.nirsoft.net/utils/blue_screen_view.html
    unzip downloaded file and double click on BlueScreenView.exe to run the program.
    when scanning is done, go to EDIT - Select All
    Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
    Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

    DrSatanDracula

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      Re: Infrequent but Regular BSODS: Cause?
      « Reply #2 on: July 30, 2015, 05:19:01 PM »
      Allan,

      Okay. This was already in the .zip, but here it is c/ped.


      The one from this morning:

      ==================================================
      Dump File         : 073015-17160-01.dmp
      Crash Time        : 7/30/2015 10:06:53 AM
      Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
      Bug Check Code    : 0x1000007e
      Parameter 1       : ffffffff`c0000005
      Parameter 2       : fffff880`00fcb087
      Parameter 3       : fffff880`03746808
      Parameter 4       : fffff880`03746060
      Caused By Driver  : NDProxy.SYS
      Caused By Address : NDProxy.SYS+1b025d56
      File Description  :
      Product Name      :
      Company           :
      File Version      :
      Processor         : x64
      Crash Address     : partmgr.sys+e087
      Stack Address 1   :
      Stack Address 2   :
      Stack Address 3   :
      Computer Name     :
      Full Path         : C:\Windows\Minidump\073015-17160-01.dmp
      Processors Count  : 8
      Major Version     : 15
      Minor Version     : 7601
      Dump File Size    : 302,113
      Dump File Time    : 7/30/2015 10:07:58 AM
      ==================================================




      The others mentioned:


      ==================================================
      Dump File         : 071015-18938-01.dmp
      Crash Time        : 7/10/2015 4:52:45 AM
      Bug Check String  : BAD_POOL_CALLER
      Bug Check Code    : 0x000000c2
      Parameter 1       : 00000000`00000007
      Parameter 2       : 00000000`0000109b
      Parameter 3       : 00000000`05030304
      Parameter 4       : fffff8a0`151dc780
      Caused By Driver  : mwac.sys
      Caused By Address : mwac.sys+a26a780
      File Description  :
      Product Name      :
      Company           :
      File Version      :
      Processor         : x64
      Crash Address     : ntoskrnl.exe+75bc0
      Stack Address 1   :
      Stack Address 2   :
      Stack Address 3   :
      Computer Name     :
      Full Path         : C:\Windows\Minidump\071015-18938-01.dmp
      Processors Count  : 8
      Major Version     : 15
      Minor Version     : 7601
      Dump File Size    : 302,369
      Dump File Time    : 7/10/2015 4:53:24 AM
      ==================================================



      ==================================================
      Dump File         : 071715-21980-01.dmp
      Crash Time        : 7/17/2015 10:01:15 PM
      Bug Check String  : BAD_POOL_CALLER
      Bug Check Code    : 0x000000c2
      Parameter 1       : 00000000`00000007
      Parameter 2       : 00000000`0000109b
      Parameter 3       : 00000000`05030102
      Parameter 4       : fffff8a0`09d94690
      Caused By Driver  : ntoskrnl.exe
      Caused By Address : ntoskrnl.exe+75bc0
      File Description  : NT Kernel & System
      Product Name      : Microsoft® Windows® Operating System
      Company           : Microsoft Corporation
      File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
      Processor         : x64
      Crash Address     : ntoskrnl.exe+75bc0
      Stack Address 1   :
      Stack Address 2   :
      Stack Address 3   :
      Computer Name     :
      Full Path         : C:\Windows\Minidump\071715-21980-01.dmp
      Processors Count  : 8
      Major Version     : 15
      Minor Version     : 7601
      Dump File Size    : 302,113
      Dump File Time    : 7/17/2015 10:01:54 PM
      ==================================================








      Allan

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      Re: Infrequent but Regular BSODS: Cause?
      « Reply #3 on: July 31, 2015, 05:07:51 AM »
      Disable MalwareBytes and see if the problem persists

      DrSatanDracula

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        Re: Infrequent but Regular BSODS: Cause?
        « Reply #4 on: July 31, 2015, 12:39:04 PM »
        Thanks. It will take at least a week to be sure.

        DrSatanDracula

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          Re: Infrequent but Regular BSODS: Cause?
          « Reply #5 on: September 01, 2015, 11:00:10 AM »
          So, after a whole month of not having a blue screen (since the last post) I just got one.

          This occurred shortly after bringing Malwarebytes back onto my system and running a scan.

          ==================================================
          Dump File         : 090115-18018-01.dmp
          Crash Time        : 9/1/2015 12:37:15 PM
          Bug Check String  : BAD_POOL_CALLER
          Bug Check Code    : 0x000000c2
          Parameter 1       : 00000000`00000007
          Parameter 2       : 00000000`0000109b
          Parameter 3       : 00000000`05030304
          Parameter 4       : fffff8a0`0bb483e0
          Caused By Driver  : nvlddmkm.sys
          Caused By Address : nvlddmkm.sys+197fa98
          File Description  :
          Product Name      :
          Company           :
          File Version      :
          Processor         : x64
          Crash Address     : ntoskrnl.exe+75bc0
          Stack Address 1   :
          Stack Address 2   :
          Stack Address 3   :
          Computer Name     :
          Full Path         : C:\Windows\Minidump\090115-18018-01.dmp
          Processors Count  : 8
          Major Version     : 15
          Minor Version     : 7601
          Dump File Size    : 302,241
          Dump File Time    : 9/1/2015 12:37:52 PM
          ==================================================



          Can ya help me figure out how to resolve this so this doesn't happen again?

          Allan

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          Re: Infrequent but Regular BSODS: Cause?
          « Reply #6 on: September 01, 2015, 01:34:24 PM »
          First of all, if the problem was resolved by not running MBAM, don't run MBAM. Second, the above bsod relates to your NVIDIA driver. You can try downloading and installing the latest driver for your display adapter. Use the nvidia uninstall tool to completely uninstall your current driver first.

          Geek-9pm


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          Re: Infrequent but Regular BSODS: Cause?
          « Reply #7 on: September 01, 2015, 01:42:40 PM »
          ...
          I have recently begun to have infrequent, but somewhat regular, BSODs on my PC.
          ...
          A potentially related problem that occasionally pops up, with no harm, is a weird bug where my video driver will crash, resulting in about a 5 second black screen and a recovery of the video driver. As this problem has occured, I have uninstalled and reinstalled my video driver to apparently no result in stopping any BSODs.
          ...
          I would disagree. Video issues can related to what would seem to be another problem. Modem PCs have a complexity that most of us are not familiar with.  It is almost like have an automobile that will not start because somebody does not have a seat belt in place. Very unexpected.
          I would suggest you try other video card, even an older model with less performance. Make sure windows finds the correct driver for the alternative card.

          DrSatanDracula

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            Re: Infrequent but Regular BSODS: Cause?
            « Reply #8 on: September 29, 2015, 07:28:44 PM »
            The BSOD is back and does not appear related to the fully upgraded (through the Nvidia software) video driver.

            Those are completely uninstalled and reinstalled and my latest BSOD has nothing to do with that it appears.


            ==================================================
            Dump File         : 092915-18501-01.dmp
            Crash Time        : 9/29/2015 9:12:51 PM
            Bug Check String  : BAD_POOL_CALLER
            Bug Check Code    : 0x000000c2
            Parameter 1       : 00000000`00000007
            Parameter 2       : 00000000`0000109b
            Parameter 3       : 00000000`05030309
            Parameter 4       : fffff8a0`0be1a260
            Caused By Driver  : CompositeBus.sys
            Caused By Address : CompositeBus.sys+6687260
            File Description  :
            Product Name      :
            Company           :
            File Version      :
            Processor         : x64
            Crash Address     : ntoskrnl.exe+75bc0
            Stack Address 1   :
            Stack Address 2   :
            Stack Address 3   :
            Computer Name     :
            Full Path         : C:\Windows\Minidump\092915-18501-01.dmp
            Processors Count  : 8
            Major Version     : 15
            Minor Version     : 7601
            Dump File Size    : 351,265
            Dump File Time    : 9/29/2015 9:13:28 PM
            ==================================================

            MBAM hasn't been run in several days, so my previous idea that it could somehow be related has nothing to do with this.

            Computer had been freshly turned on after coming home from work.  I had just opened chrome to begin browsing.

            Sorry that it takes weeks between replies. This problem is infrequent enough that I need to wait for it to replicate, and as I cannot trigger it, I have to wait for it to do so naturaly.

            How should I proceed in stopping this problem entirely? http://www.dlltool.com/vsksoft/dll/Jul-2015/21/CompositeBus-sys/ - Is this remotely legitimate? It looks illegitimate, so I have not downloaded anything from this company.


            SuperDave

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            Re: Infrequent but Regular BSODS: Cause?
            « Reply #9 on: October 01, 2015, 08:35:01 AM »
            Did you check your Device Manager for any yellow warnings?
            Windows 8 and Windows 10 dual boot with two SSD's

            patio

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            Re: Infrequent but Regular BSODS: Cause?
            « Reply #10 on: October 01, 2015, 08:44:21 AM »
            Never use online DLL fixit tools...bad way to go.
            " Anyone who goes to a psychiatrist should have his head examined. "

            DrSatanDracula

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              Re: Infrequent but Regular BSODS: Cause?
              « Reply #11 on: October 01, 2015, 12:38:46 PM »
              Never use online DLL fixit tools...bad way to go.

              I assumed so. I never have, but I thought I'd ask in case my BS detector wasn't working right.

              DrSatanDracula

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                Re: Infrequent but Regular BSODS: Cause?
                « Reply #12 on: October 01, 2015, 12:40:43 PM »
                Did you check your Device Manager for any yellow warnings?

                None have that yellow triangle with the exclamation point next to them.

                patio

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                Re: Infrequent but Regular BSODS: Cause?
                « Reply #13 on: October 01, 2015, 01:15:14 PM »
                It could be a flakey PSU...to test borrow a known good one of the same or greater wattage and swap it in there for a day or so....
                " Anyone who goes to a psychiatrist should have his head examined. "

                DrSatanDracula

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                  Re: Infrequent but Regular BSODS: Cause?
                  « Reply #14 on: October 02, 2015, 09:46:32 PM »
                  It could be a flakey PSU...to test borrow a known good one of the same or greater wattage and swap it in there for a day or so....

                  I don't have a spare PSU off hand. Is there something I can do to identify this problem as potentially a PSU one to get my service warranty to cover a replacement?

                  I'd need some sort of tangible proof in order to get them to pony up the part.