I have had Crucials memory tool fail to report properly on me ( and lie )as well in the past, so I always now open the case and look at the motherboard and then look up the motherboard memory specs anymore. While crucials memory scanner is probably correct 99% of the time, this is a situation where it failed yet again.
My Biostar MCP6PB M2+ Crucials scanner claimed I had 4 memory slots for maximum of 8GB supported at 2GB per slot and I bought 4 x 2GB sticks. When I got the RAM for the system, I realized that it lied to me when there were only 2 slots on this board. The memory controller likely supported 8GB, but the motherboard only had 2 slots for a total of 4GB. I ended up returning 2 of the 4 sticks.