scanner error

[billyboy]

 I recently purchased a used scanner, it came with 3 installation discs, I installed it and it seems to be on my hard drive, but when I click on the scanner icon, I get this error message, " THE SHELL 32.DLL FILE is linkedto the missingexport SHLWAPI .DLL:SH REG US VALU A ". What does this mean and how do I fix it?
I would appreciate any help to make my scanner work.
Billyboy

[Raptor]

• What Operating System are you using?
  
• What scanner are you refering to?
  
• Is it a legal copy?
  
• Is the scanner compatible with your current Operating System?
  
• Is your refrigerator running?
  

[j_t_r]

Did you try to uninstall scanner program and then Re-install it again. if so and then problem is still there, my guess is the software ( scanner) is corrupt in your hard disk, or was either wasn't copied properly in the disk and other problem could be maybe you have delete a program that associate with SHLWAP.DLL, shell32.dll and that is why you got that message. There is a link between these two file (1) shell32.dll, which comes with windows and the other file SHLWAP.DLL which i think it comes with scanner, these two file operate together or shall i say they share operation. Other problem could be in your registry, and i wouldn't suggest you to go there you have to be a bit of an expert.

PS. LET US KNOW WHAT YOU DID DIFFERENTLY