Author Topic: license agreement display error (Read 2436 times)

diablo · « **on:** November 29, 2005, 12:20:26 PM »

my computer will not let me install any virus software. i get an error that says 'cannot display license agreement, install windows wordpad'
does anyone know how to fix this? my wordpad works fine and obviously is installed. thanks in advance.

Fed · « **Reply #1 on:** November 29, 2005, 12:24:20 PM »

Have you tried safe mode?

diablo · « **Reply #2 on:** November 29, 2005, 01:45:39 PM »

would that make a difference? i will when i get home.

diablo · « **Reply #3 on:** November 30, 2005, 10:02:41 AM »

safe mode would not work. said it could not use windows installer in safe mode. any other ideas?

Mystik1982* · « **Reply #4 on:** November 30, 2005, 10:19:43 AM »

I would recommend going to www.trendmicro.com and running their antivirus. Also I would run some anti-spyware programs. Then restart your PC and try installing again.

diablo · « **Reply #5 on:** November 30, 2005, 10:22:33 AM »

tried it, and have been trying their online support to no avail.

Fed · « **Reply #6 on:** November 30, 2005, 12:05:16 PM »

Create & save a wordpad file, close down wordpad then navigate to the file you saved & double click on it.
Does it open?

diablo · « **Reply #7 on:** November 30, 2005, 09:02:39 PM »

yes it opens. saves as a RTF. i think trendmicro has given up helping me.

Fed · « **Reply #8 on:** November 30, 2005, 11:16:16 PM »

Quote

my computer will not let me install any virus software

What AV software have you tried to install?

dl65 · « **Reply #9 on:** December 01, 2005, 12:30:32 AM »

diablo

Quote

my computer will not let me install any virus software.

If you are unable to install any anti-virus software ....that a pretty good indication that your machine is infected with some virus.
BTW ..which anti virus software are you trying to install?
oops ...sorry about asking that question .......Fed has already addressed that.
What other scanning software have you scanned your machine with ?
Which operating system are you using ?

dl65

diablo · « **Reply #10 on:** December 01, 2005, 08:04:21 AM »

installing trendmicro pccillin internet security 2006. had 2005 and 2004 before that. operating system is windows 2000pro. have been running the free 'house call' from trend since im currently lacking virus protection.
lastyear when i installed 2005 everything worked like it should. i dont know if thats important or not. most likely not

thanks again for helping.

patio · « **Reply #11 on:** December 01, 2005, 11:51:31 AM »

Until you get it sorted DLoad AVG or AVAST and try installing them...
As they are free it won't have cost you a penny.
The problem might be with the old install of PCcillin.

patio.

Computer Hope Forum

News: