Some general comments for your general problem.
It's not likely that both USB-2 PCI cards are bad, so suspect your system or your installation.
- try another PCI slot. If it works, then your original slot/circuit is bad.
- go into your Bios and make sure PnP is active and you aren't restricting any auto reconfiguration of your Mobo.
- check your card and make sure it's seated properly. Don't connect any USB devices to your new card until you have your drivers loaded.
Give us some more detail if you want a more detailed answer. The above is more or less guesswork.
Dell