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Author Topic: "The requested resourse is in use" - Malware is preventing ALL exe files to run.  (Read 8644 times)

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kmx2251

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    Final ADWCleaner final report - screen shots Attached here



    [attachment deleted by admin to conserve space]

    kmx2251

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      Computer restarted and I tried to run ADWCleaner one more time and it didn't run this time.
      I got the screen message attached here (Microsoft Security Essentials - This app detected and suspended a potential threat. Click Clean PC to remove this threat)

      Perhaps I shouldn't let it run, but since ADWCleaner wasn't responding anymore I ran it.
      Screen shots Attached

      It looks like nothing changed. Computer still not executing any programs

      [attachment deleted by admin to conserve space]

      kmx2251

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        Ok. I was able to run ADWCleaner again, after deleting all tracks left from the previous scanning/cleaning process as if it was the first time.
        I ran it 3 times (from CD and from USB flash drive), every time it found 11 threats but didn't clean it. Same final reports.
        ADWCleaner doesn't seem to be able to clean it.

        What should I do next?

        Let me know if I should send more screen shots/reports for your information

        SuperDave

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        Please run a full scan with MicroSoft Security Essentials and tell me what shows up.
        Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender

        kmx2251

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          Here is the report from one time Full scan with Windows Security Essentials


          [attachment deleted by admin to conserve space]

          kmx2251

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            Computer still has same issues after that.
            No exe runs yet

            kmx2251

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              Second time scanning using Microsoft Security Essentials resulted in no findings, but computer still not running "exe" files
              Picture attached

              [attachment deleted by admin to conserve space]

              SuperDave

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              Running scans are .exe files. What specifically cannot run?
              Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender

              kmx2251

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                for new programs that I try to install
                It wont run any new antivirus, malware or any new program
                message I am getting is attached picture here

                Also tried to run System Restore and it wont run.

                Pre Existing programs seem to be running fine

                For safety I have disconnected the computer from the internet (I don't know what kind of malware it is)

                [attachment deleted by admin to conserve space]

                kmx2251

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                  After all that Im still getting msg from Microsoft Security Essentials like this (attached)

                  Like the other times before I got the green window after saying it has been cleaned and I should restart the computer (which I did)



                  [attachment deleted by admin to conserve space]

                  kmx2251

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                    Again, new msg showing virus in the system
                    I keeps coming up after I restart it

                    [attachment deleted by admin to conserve space]

                    kmx2251

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                      Microsoft Security Essentials is not able to clean it
                      tried to delete manually, rename it but don't have permission

                      [attachment deleted by admin to conserve space]

                      SuperDave

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                      Can you go to Setting in MSE and empty the "quarantine" folder?
                      Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender

                      kmx2251

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                        I did that but it wont clean the virus
                        It will show a message that the computer is clean but a few min later the virus will show up again.
                        Just like in the pictures I posted before.
                        And the cicle is endless.
                        It cant clean the virus

                        SuperDave

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                        • OS: Windows 8
                        Please download Farbar Service Scanner to the desktop and run it on the computer with the issue.
                        Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

                        Make sure FRST is run under administrator privileges.
                        Make sure that the Whitelist section is checked.Otherwise, the log will be very long.
                        You Security programs may prevent the tool from running. If this happens, disable the security program until the scan is completed.
                        • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.

                        • Press "Scan".





                        • It will create a log (FSS.txt) in the same directory the tool is run.
                        • Please copy and paste the log to your reply.
                        • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
                        Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender