Hi everyone
Have an HP Pavilion Laptop running Win 7.
Today, did not go to sleep mode when screen closed, instead changed to black screen with only cursor icon visible; turned OFF by holding ON button.
During start, screen took awhile to get to password but finally did; once entered, Welcome message kept spinning x 20 min and then black screen appeared. Tried again, with same result.
Was able to open in safe mode with networking; looked at HP website and decided to do a system restore from safe mode. Showed me that a critical update had been installed on May 3; followed prompts and seemed successful.
Re-started on own and again, once password entered, welcome message appears and disc spins; been 15 minutes and now black screen again.
Issue with this laptop has been a faulty fan that would run heavily and device has always been quite hot ever since purchase at Costco.
Any ideas?
Thanks in advance.