Help!
we received a computer from a volunteer. When we turned the computer on, it boots up as usual but after displaying the xp home edition (upgrade from 98) screen, the computer stops and there is a blank screen with a arrow that won't respond to the mouse.
Someone who tried to fix it said it had the sasser worm - he installed the fix and the result was the above. The only way you can turn the computer off is to hold the button for a few seconds and then it goes off.
it's an 8000 series HP Pavillion desktop
I tried a disk scan which came up with the one of your disks needs to be checked for consistency - it then scans but there is no indication of any problems
There were no disks/restore cd's included so.....
Any suggestions?
Amiga