I do not know if I am on the right forum or not but I thought I'd start here. I am having trouble with Windows Live Mail 2012 trying to send an email. I was on the phone for an hour with Comcast trying to get this straightened out and they made it worse. When I open Live Mail, all the mail from my Xifinity goes right into it. It will not do that now. If I try to send an email, I get a message that says: An unknown error has occurred. Server smtp.comcast.net, Windows Live Error ID: 0x8007007A, Protocol SMTP, Port 587.
So I call Comcast and the girl had me change my port numbers, and we would try some things...long story short, I now have about five email accounts with the same email address. How do I get rid of them? When trying to execute getting mail, a box pops up to tell me what the email is doing, and it goes down the line of emails and tells me it is trying one, then says that failed, then tries the next which also fails, etc., for 5 times. I know that is not right but it comes from her trying to get my email working again and repeating the same steps over and over, hence all the email accounts even though they are all the same email address. I can use Comcast's mail, but there are times when I want to send pictures to someone and for some reason, I cannot do that with Comcast mail, which is why I use my Windows Live.
Now, before this all started, I would be on Windows Live Mail, finish what I'm doing and X out of it. After I X'd out, a box would come up saying Windows Live Mail is restarting, and then it restarts. I do not know why it is doing that when it never did before. I have changed no settings on my Live Mail.
So, did I give you guys enough information to help, or do I need to give you more? You all know I'm not all that computer savvy and explained it as best as I could. Oh yeah, I have Windows 10 if that makes a difference.