It used to work. I suspect it has something to do with my McAfee firewall. Although I realize it is important to have a secure computer, sometimes it is really a hassle. I had been tinkering with security settings trying to gain access to a specific website that gave me an error no matter what I did. I am able to access this site via another computer, so I know it is a problem with my computer. I have changed so many things, I am not sure what it is now. I went into Microsoft help and found a troubleshooting question for my specific problem. Unfortunately, what it said to do didn't help. (re-registering the urlmon.dll file) Any help would be appreciated as I am trying to register for an online service which requires clicking on an email link to complete my registration. Thanks, Steph