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Author Topic: Drive Not Recognised  (Read 359 times)

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  • Geek After Dark
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    • Gekk9pm bnlog
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows XP
Re: Drive Not Recognised
« Reply #15 on: February 14, 2018, 10:47:13 AM »
OK I'll read your recent links. i did contact the seller, all they did was refer me to the manufacturer contact us page for their, 'help files'. The brand is G Technology but i think the drive itself is WD (Western Digital).
Maybe in Windows 7 the  ID of the drive maker can be found. You can try this took to see if it can ID the USB drive in Windows 7.
Everest Home Edition Softpedia Pick image

Otherwise If you can open the enclosure, you can see the  label  the drive maker.
My guess is you got a variant of the ...
Western Digital easystore 4TB external hard drive.

Anyhow, here is a link to the Western Digital site.
Look for: Acronis True Image WD Edition Software.
Hope that is of some help.  :)


    Topic Starter


    • Experience: Beginner
    • OS: Unknown
    Re: Drive Not Recognised
    « Reply #16 on: February 14, 2018, 02:16:32 PM »
    Thanks everyone. You're all amazing. I've decided to send them back. I just can't be asked to wade through tons of stuff that MAY work. I just want to be able to plug a drive in and use it. So I ordered a 2tb  drive instead, as most are saying that's the limit for XP. Thanks everyone again and God bless!