Step 1: Connect The Drive
Step 2: Hit the Windows Key and R at the same time.
Step 3: When the "Run" box pops up, type in diskmgmt.msc
Step 4: Find your portable drive from the list, you should see all of the partitions on it currently.
BE SURE IT IS NOT DRIVE 0!Step 5: Backup the files you would like to keep that are currently on the drive. (You will lose your files!)
Step 6: This is important,
delete all of the partitions that have the color blue on them. To delete, simply hover over the box (Partition) you want to get rid of and right click it. When the menu pops up, select delete partition. Be sure to delete, and not format.
Step 7: After doing that, should should be left with a long box that has a black line on top.
Step 8: Right-click on the box with the black line above, and select create partition.
Step 9: Complete the wizard without touching any of the settings, and you should be left with a hard drive that is as good as new.
If you are unsure of how to do this, refer to this video. Be wary, this guy is using the hard drive that windows came installed on!
https://www.youtube.com/watch?v=vIWh5sFdtcw