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Author Topic: Browser freezes when doing attachments or uploads  (Read 7202 times)

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forjonnyb

    Topic Starter


    Newbie

    • Experience: Experienced
    • OS: Windows 10
    Browser freezes when doing attachments or uploads
    « on: June 30, 2019, 04:32:36 PM »
    Using Chrome and Edge when attaching a file attachment in an email (I use Yahoo mail and Gmail) my attachments show up in the popup box as normal but the icons are white boxes. After that I get a frozen computer. This also happens when uploading to my portal on the Internet.

    It doesn't happen all the time but it does happen most of the time. Normally the attachment box pops up and shows Word, Excel, PP or PDF in their normal colors. When this happens my attachments attach normally. Only when they show up white is when I get the crash. I then have to shut down Chrome or Edge and start all over with the email and then trying the attachment.

    On Edge when I hit the paperclip for attachment the Task Manager loads File Picker UI. On Chrome when I attach, the Task Manager does not show File Picker UI but CTF Loader is activated more. So this is Windows 10 and it only happens on one of my many computers using Mcafee. All have been updated to version 1903 and all of these are just using Windows Defender.

    So summary: It seems like some kind of glitch when I browse, attach or hit the upload button. White icons mean the browser will crash but colored icons means that my upload or attachment will work. About 50% of the time it will crash and that's when I need to use the Task Manager.
     
    Anyone have this issue?