just run a normal windows backup (backup the whole hard drive system, everything .. hey it might take a while but it will be worthit) save the file to a DVD or your GF's pc across the network (depends on the size of the file) now if HP completely stuff up installing a new keyboard your safe. you can format the hard drive reinstall windows and restore the backup ,, really its quite simple and doesnt have to be complicated. the only thing that might complicate things is the size of the backup file , if its to large you might like to consider a USB external hard drive