Got a windows Vista operating laptop but password is not being accepted to open

[Lenard]

Hello I was asked to repair a samsung laptop  NPR519 by my sister, its a windows Vista operating system, when I got it it was not lighting up so I opened it up cleaned the motherboard, the fan, the RAMS and installed everything back up again and the laptop started up, unfortunately the password she gave me every time I try to input it the laptop rejects it, so I need to bypass it have been on you tube but to no avail, I did a hard  shut down on it and turned it on so I got on the Windows error recovery and followed the procedure through so I could try and get to the Command prompt but it would not offer the options for that really desperate and could do with some help of how to bypass the password its my first little project.

[2x3i5x]

My initial thought was to go back to your sister and ask for the password again to be sure you got it right OR ask her to log in for you and see if she gets it to work.
Did she give you the right password or did you remember / note down what she said incorrectly?

[Lenard]

OH thank you for for responding I did ask her  and even asked her if they were any upper cases, she confirmed what she gave was correct  me its a real nightmare  any more suggestions ?

[SuperDave]

Sorry, the rules of this forum are to not help anyone bypass the password feature no matter what reasons are given as we cannot determine which reasons are legit and which are for fraudulent reasons.

[Lenard]

Fair enough thank you for the help I understand what you mean.

[2x3i5x]

just another thought -- if you don't care about losing data or whatnot, you can always try the reformatting hdd / reinstalling the operating system process-- preferably by way of recovery media if the pc came with one.

if that works out then you'll be out of the password lockout issue of course.

[Geek-9pm]

This is NOT a quick solution. But here is what you can do.
Contact someone locally who will know your are the real owner or administrator. That person can help you recovery the password with method we do not post here.

A possibility is you local police department. The likely have meet up with this kind of thing before.  But if you want to contact the maker of the computer, you need some way to prove ownership. If the computer was registered, and recons kept, that would not be an issue.

In the future, keep records. And install TWO users on the computer and two passwords.  If a user is an administrator, he can change passwords.

Aldo, get a cloud service and use a different password. Sore on it a document o reveal the passwords you used. A set of questions that would provide a hint to the password.
Your middle name?
Four digits of your SS#
Tour favorite vegetable?
Or whatever might help you recall.

The cloud server can be read from another computer if you remember the password. In some cases even the cloud server might let your change the password via e-mail or a text message.

That is the best I can do without bending forum rules. 

Good and Free cloud servers:
  Microsoft
  Amazon
  Google
  Salesforce
..and many others.