Outlook pop3 problem...... Help Please

[rocketpantsbob]

Im running winxp and using outlook 2002. been getting my emails fine for about 3-4 months then it just suddenly stopped working

when i test the account settings i get:

Establish network connection - Completed
Find outgoing mail server (SMTP) - Completed
Find incoming mail server (POP3) - Completed
Log onto incoming mail server (POP3) - Failed
Send test email - Failed


When i click on the errors tab it says:

the specified server was found but there was no response from the server. Please verify that the port and SSL information is correct.

My incoming server (POP3) is on port 110
and Outgoing server (STMP) is on port 25


Please can any1 help on this, i can still get my mail by going to wanadoo web mail but its doing my head in :-?

[dl65]

 rocketpantsbob....  Did this just start .....today ........It's quite possible that your service providers mail service is down ........ It does happen occassionaly.

dl65  

[rocketpantsbob]

No, it happened about 2/3 weeks ago, keep checking every day cos i thought it may be that

[Fed]

Ring your ISP.

[Rob Pomeroy]

Have you installed a firewall by any chance?

[rocketpantsbob]

I have norton internet security 2005, but i have been able to get my mail with this running fine until the above just happened

I've tried turning off email scanning on incoming and outgoing mail, but this has no effect

[tn-man]

Sounds like your ISP changed to requiring authentication for both incoming and outgoing servers.  It is a checkbox setting in outlook.  I am not at a system where outlook is installed or I would give you specifics.  Look under TOOLS - OPTIONS and see if that checkbox is blank and check it.  Then test your settings.  Good luck.