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Author Topic: Screen not visible  (Read 25393 times)

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amccul

    Topic Starter


    Greenhorn

    • Experience: Familiar
    • OS: Windows 10
    Screen not visible
    « on: April 18, 2020, 04:27:49 AM »
    Hi, When I boot my PC the screen is not visible and is covered in a chevron like pattern. I have attached a picture taken with my phone. Does anyone know what might cause this. Thanks.
    Andrew

    Allan

    • Moderator

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    • Experience: Guru
    • OS: Windows 10
    Re: Screen not visible
    « Reply #1 on: April 18, 2020, 06:23:54 AM »
    1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?
    2) What happens when you boot to safe mode?

    amccul

      Topic Starter


      Greenhorn

      • Experience: Familiar
      • OS: Windows 10
      Re: Screen not visible
      « Reply #2 on: April 19, 2020, 01:09:47 PM »
      Hi, If I can manage to restart windows then it is okay. I have to muddle around to try to click on the restart button and then second time around everything is okay. I booted into safe mode and that was okay too. I have attached the details of my display.
      I get this problem almost immediately after I start my computer. I wondered if it was possibly malicious? I haven't changed anything recently. 
      Andrew

      Allan

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      Re: Screen not visible
      « Reply #3 on: April 19, 2020, 01:33:26 PM »
      If it works okay in safe mode it's probably related to the driver or something else starting when Windows loads. Did you recently update or install a new driver?

      amccul

        Topic Starter


        Greenhorn

        • Experience: Familiar
        • OS: Windows 10
        Re: Screen not visible
        « Reply #4 on: April 20, 2020, 09:27:51 AM »
        Hi, Thanks. I haven't changed anything in the past few months. Will look at what drivers are installed. Andrew

        Allan

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        Re: Screen not visible
        « Reply #5 on: April 20, 2020, 10:08:39 AM »
        Try going into device manager and rolling back the driver for your display adapter. Alternatively, assuming it's a desktop pc, go to the website of the display adapter OEM and download and install their current driver. Let's see if either of those options helps.

        amccul

          Topic Starter


          Greenhorn

          • Experience: Familiar
          • OS: Windows 10
          Re: Screen not visible
          « Reply #6 on: April 21, 2020, 01:18:45 PM »
          Hi Thanks, I will do that. It might be a little while before I can though. After I restart my pic every day it is okay. We are all working at home at the moment because of the coronavirus and, not being very experienced with hardware, can't afford to totally screw it up at the moment.  I have a cheap Lenovo laptop. 
          Thanks again.
          Andrew

          Allan

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          Re: Screen not visible
          « Reply #7 on: April 21, 2020, 01:54:32 PM »
          If it's a laptop, you need to obtain the driver from the Lenovo website.