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Author Topic: Printer removal error message  (Read 2354 times)

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cdngo

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Printer removal error message
« on: January 31, 2006, 07:00:30 PM »
  Hello. I am operating an Dell Dimension 2350, Windows XP. I recently successfully installed a new HP printer. But soon thereafter, every time I chose ti Print, the whole window would disappear. Along with one of XPs error message reports. I thought I would uninstall the whole thing and try again. I can't even uninstall it; there are four or five programs associated with the printer and I successfully uninstalled three of them. I can't remove the last two. When doing so, I receive an error message.

The error 'signature' in the Error Report is: AppName: hpzscr01.exe       AppVer: 4.0.0.81       ModName: winspool.drv
ModVer: 5.1.2600.2180       Offset: 000089b4


What does this mean..? Help, if you can. Let me know if you need more info.

Thank you.
Craig