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Author Topic: printer message says "offline"  (Read 26728 times)

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whitjs

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    printer message says "offline"
    « on: March 28, 2022, 10:22:18 AM »
    I was a way for 3 months. When I came, my printer gave the message "offlie."
    I hoping someone had a quick fix. I can't seem to get to much on googl.e

    Hp envy 5052

    Thank you.

    Lisa_maree



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    Re: printer message says "offline"
    « Reply #1 on: March 28, 2022, 02:11:50 PM »
    Hi
    Are you connecting using Wireless or a USB cable ?

    If wireless has there been any changes to the wireless network or was your wireless modem turned off while you were away. If so you may need to reinstall  the connection between the printer and your laptop.

     
    You have not lived today until you have done something for someone who can never repay you.”
    ― John Bunyan

    whitjs

      Topic Starter


      Beginner

      Re: printer message says "offline"
      « Reply #2 on: March 28, 2022, 03:29:04 PM »
      I am using wireless and the computer and printer were turned off for 3 months.

      Jokerman



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        Re: printer message says "offline"
        « Reply #3 on: April 27, 2022, 06:01:53 AM »
        Hi, Have you tried restarting the modem, it worked for me.

        patio

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        Re: printer message says "offline"
        « Reply #4 on: April 27, 2022, 06:29:20 AM »
        Restart all 3 devices...Modem...then PC... then printer
        " Anyone who goes to a psychiatrist should have his head examined. "

        Allan

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        Re: printer message says "offline"
        « Reply #5 on: April 27, 2022, 06:34:49 AM »
        If the above suggestions don't work, use the printer setup to find your wifi connection and re-sign in.