sims 2/ direct x/new hard drive problem

[momma2many]

i'm not exactly sure where to put this question.
we just added a harddrive to our computer. we moved all our information from the old hard drive (which still is in the comptuer and has the same information) to the new one- cause it has more disk space.

i than installed sims 2. i had not had it on my computer before cause i didn't have enough disk space. it installs fine, but when i try to play it tells me that there is no direct x9.0c on my computer. i have checked to make sure t hat there is, i have even gone through the control panel and made sure it is all working properly and it says it is. even the 3d graphics pass all tests.

does anyone have any idea what the problem could be or where i could go to figure it out?

[Fed]

Run dxdiag to be sure 9.0c is installed.
Update your video drivers, the old ones may not support 9.0c.

[Flame]

To check which version of DirectX you are currently using, click on Start -> Run. IN the run box, type   dxdiag   ... Press enter. If you see a small gray box, just click yes. You should now see a large gray box. Tell us what you see at the bottom wgere the DirectX information is posted.

Flame

[momma2many]

To check which version of DirectX you are currently using, click on Start -> Run. IN the run box, type   dxdiag   ... Press enter. If you see a small gray box, just click yes. You should now see a large gray box. Tell us what you see at the bottom wgere the DirectX information is posted.

DirectX Version: DirectX 9.0c (4.09.0000.0904)


i will look into seeing if my video drivers are up to date.

thanks for your help!

[momma2many]

i have a question about the video drivers- they come with the operating system correct? we have a less than 6 month old version of windows xp professional. could they really need updating?

[Fed]

Yes, and make sure your xp is uptodate too.

[Flame]

Usually the computer manufacturers use whatever was available 6 months BEFORE purchase. If you ever try to run Windows Updates, you'll be amazed at how much you have to install.

Flame

[momma2many]

ok- everything is up to date- that i can tell. i have at the moment removed the game from my computer. i'm going to try and reinstall it tonight.

[Flame]

You can tell that everything is updated? How so?

Flame

[momma2many]

i ran an update through microsoft. updated hardware and software. should i look for more than just through their site?

[Fed]

Don't use video or sound drivers from Microsoft, they are always out of date.
Get them from the manufacturer's websites.

[momma2many]

i went to the manufacturer's website and downloaded the driver update- but it told me when i went to install that the driver i have now is a newer one than the one i downloaded.

[momma2many]

ok- i found out my error is a little different than i first thought.

failed to find any directx 9.0c compatible graphic adapters in this system

where would i get the adapters?

[GX1_Man]

You have to have specific video cards to run certain games. I don't think we explored this yet, so what kind of video card is in there? What card are you getting the drivers for?

I have a friend who got the Sims for her daughter for Christmas. It cost her another $80 to get a compatible video ccard to run it. I predict you are in the same position.

[momma2many]

i have no idea what kind of card i have.

if i were to go to a place like best buy could they help me?