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Author Topic: error messages  (Read 5875 times)

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jogee

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    error messages
    « on: April 18, 2024, 09:27:58 AM »
    Not sure where to post this issue. I am getting different messages of bad image and installation issues. I have tried all kinds of suggestions, but none have worked. The scannow only goes to 10% and resource operation could not be done. Windows came preinstalled so I have no original disk and no restore points. I am able to download but not install anything. Many programs do not work, including the printer and I cannot update anything.
    One of the errors I think is causing the problem is the system32ntmarta.dll. The only recent win update was about 4-5 days before this started so I'm not sure if this could be a problem. I don't want to make things worse so I'm open to any suggestions you may have.

    Lisa_maree



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    Re: error messages
    « Reply #1 on: April 18, 2024, 11:15:13 PM »
    Hi

    I suspect you have a hardware issue like faulty memory or a failing hard drive. Did the computer come with any diagnostic tools built in? Most Dell or HP's do. If so i would run the diagnostics and see if anything is failing.

    If you can still run programs i.e windows is still starting you could run speccy and publish a report coping the url link to a post here.
    Or some hardware details would also help   
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    Re: error messages
    « Reply #2 on: April 25, 2024, 12:19:49 PM »
    Jogee, are your personal files backed up?

    If they are then I would suggest trying a fresh installation of Windows.
    If they aren't backed up then I would suggest trying a repair installation of Windows.


    P.S. - LM, he can download but not install.
    Evil is an exact science.