Greetings,
I bought a dell laptop 2nd hand, and when i tried to go on the internet i got messages saying, serious malecious error, your data is at risk.
I have just bought norton system works 2006 to try to solve this problem. When i tried to install, it would not work, i got a windows error message, the ones where it asks you to send a report.
I tried running some of the tools off the disk, it found many problems and fixed them, when it asked me to reboot, it goes past the windows xp load up screen, then a message saying" autochk.? not found - skipping autocheck" that is one the screen for like 2 seconds and then the computer goes into sleep or somehing because i have to hold the power button down for 6seconds then it turns fully off.
Norton gives me the option to use the system goback, i have tried this but its still the same error message then a turn off.
So apart from formatting the C drive again, which i did whe i got the computer, is there a simpler way aorund his, as i have documents and music i really don't want to lose.
Many thanks for all the help