hi Janie --
I assume that you are exporting & importing from the same version of Outlook?
Try exporting it in another format -- NOT CSV -- for example, I am using Outlook 2003, and I can choose to export & import from a variety of formats -- Excel, PST, Tab-separated, etc.
Try this & let us know. If you want instant help, visit my website below, and one of the Sunflower agents can walk you through this. Note that Sunflower Network is a paid service.
thanks
AJ
Sunflower Network
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