Spyware prob - I'm not the most clever at this!

[Darren]

When the bubble comes up, I click on it and nothing actually happens. It keeps coming up and the same thing keeps occuring

And a new toolbar has also appeared, and I can't remove it, there is also a new button, of something I downloaded to get tid of this spyware stuff.

I've also tried Control Panel with no luck!

Pic http://img309.imageshack.us/img309/6599/spywareprob21lx.png (it's like that due to size constraints! - I couldn's show it all but that last toolbar shouldn't be there!)

[chriscool9]

Hey there buddy.
 Untill someone who really knows their stuff with spyware gets here i recmend you downlaod this from lavasoft:

http://www.lavasoft.com/

Click on the 'Ad-Aware personal edition' on the menu, its free and very effective.

Its great at getting rid of spyware.

That bubble is not an original microsoft message, its one palced by spyware so i strongly suggest you dont click it.
Keep us posted mate.

[Darren]

cheers (just to check this isn't one of those things where it says you have to pay for anything to be done after the scan?!?!)

[chriscool9]

Soz for late reply. Nope it s all completely free.
As i say when someone with alot more knolage comes online they will be able to give more depth. This is jsut the first stage.

[Darren]

OK thanks (it seems to have frozen lol)  

[chriscool9]

Its frozen, woa your pc must be screwed more then stated! Sorry bud, im sure someone with alot more experience will be around soon. Most of them live in thw U.S you see.

[Darren]

Its frozen, woa your pc must be screwed more then stated!

Realised it hasn't actually frozen, I mis-interpreted the hourglass thing!  

Anyway thanks Chris, I'll be back on tomorrow!

[Fed]

Post a hijackthis log.

[chriscool9]

Hehehehe, oke then. As fed said post a hijack this log, its a small program that goes through your computer and helps to show hijackers and other spyware items etc etc. You can download it from here:
http://www.download.com/HijackThis/3000-8022_4-10379544.html

If possible zip the log up and attach it but if tats not possible just copy and paste the findings up, it make take 1 or 2 posts.

[Darren]

Thanks guys  

I found it easier if I put the file on my site http://lard.0catch.com/hijackthis.htm

(Why does it have loads of sites I've never been on?!?!

[Fed]

You have a lot of work in front of you, first...

Download, install & update...
CLEANUP
Ccleaner
(During install, uncheck the Yahoo Toolbar option)
(After install, set Options>Advanced> 'Uncheck the 48 hour box')
ANTI SPYWARE
Ad-Aware
Spybot S&D
ANTI VIRUS
AVG Free (After install, set Options to 'scan all files')
ANTI TROJAN
EWIDO (W2k & XP Only)
      and/or
a-squared (aČ Winall)

Turn off System Restore if applicable. (ME & XP users)

Run Ccleaner
Run Ad-Aware
Run Spybot
Run AVG Free
Run Ewido and/or a-squared (aČ)
Re-start in Safe Mode
Re-run AVG Free

Re-start in Normal Mode
Turn on System Restore if applicable. (ME & XP users)

...Then come back with a fresh Hijackthis log.
PS... Update to SP2.

[Darren]

I've got down to where it says turn off System Restore m and it got me thinking - could I just use System Restore to get the computer back to the state it was nefore all this happened? What would happen, and would it work?

[GX1_Man]

It may likely just reinstall the infections as well.  

[Darren]

I suppose but wouldn't it just go back to the stage it was was at??

[chriscool9]

Not really because the virus all this rubbish thats on your computer has most proberly copied itself into the files that your computer would use to restore to, so it wouldnt make things any better and most likely just worsen the situation.