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Author Topic: I just need a quick fix!  (Read 13258 times)

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eastcoaster

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I just need a quick fix!
« on: May 09, 2006, 08:03:08 PM »
[size=16]Computer description: IBM thinkpad laptop, Windows 98 SE.  [/size]

[size=20]I recieved an internet virus and now I can't access anything on my computer.  [/size]

The computer started acting wierd and it changed my desktop wallpaper with a message stating I had gotten some sort of virus.  Somehow I was able to get it back to normal and I thought everything was fine but the next time I started it up it started acting wierd again.  I was getting all kinds of warning messages.  I restarted it and it was fine up to the point that I can see my desktop wallpaper but it doesn't not ask me for my windows password so I can't get access  to any of my desktop items.  I CAN access the BIOS if that's something I can work with  :-/

Someone suggested I press f8 as I boot the computer but it didn't work.  I do have a recovery CD but If I use it I will lose all my saved pic and documents :'(  Even if I could just get in temporarily to save my files to disks I can run the recovery CD and start over  :-/

Does anyone know any simple steps to get it working again or at least temporarily?  I am not as computer technical as I wish I was but I can follow directions really well ;) I hope someone can help me.  :-? [/color]
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dl65

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    Re: I just need a quick fix!
    « Reply #1 on: May 09, 2006, 08:12:49 PM »
     eastcoaster...... Do you have a working updated anti virus program installed ?
    Are you able to start it up in Safe mode ?
    Does that laptop have a floppy drive ?

    dl65  ::)
    « Last Edit: May 09, 2006, 08:13:26 PM by dl65 »
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    eastcoaster

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    Re: I just need a quick fix!
    « Reply #2 on: May 09, 2006, 08:25:22 PM »
    Yes, at least I THOUGHT I had an anti virus program.  When I got comcast internet not too long ago I downloaded all the free virus programs that they offered.

    No, I am unable to start it in safe mode.  I am unable to get to anything but the BIOS.  Is there anything I can do to start it in safe mode besides holding down the f8 key which didn't work?

    Yes, I do have a floppy drive.
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    dl65

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      Re: I just need a quick fix!
      « Reply #3 on: May 09, 2006, 08:27:39 PM »
      eastcoaster  ....normally you dont just hold down the F8 key ........... you repeatedly tap it just as the machine starts to boot .

      dl65  ::)
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      eastcoaster

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      Re: I just need a quick fix!
      « Reply #4 on: May 09, 2006, 08:36:49 PM »
      thank you, it worked  :)  I am in safe mode. what should I do now?
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      dl65

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        Re: I just need a quick fix!
        « Reply #5 on: May 09, 2006, 08:39:00 PM »
        Ok .......  did you see anything like this ....when the wallpaper was changed ?

        There are quite a few variants of Smitfraud. They are best known for altering the desktop wallpaper. In most cases the changed wallpaper displays a message about a 'Trojan-Spy.HTML.Smitfraud.c infection'.

        The first thing I would like you to do is run your antivirus and let us know what it finds ?

        dl65  ::)

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        dl65

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          Re: I just need a quick fix!
          « Reply #6 on: May 09, 2006, 08:42:12 PM »
          How long ago did you get Comcast ? the AV may have expired by now .

          dl65  ::)
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          eastcoaster

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          Re: I just need a quick fix!
          « Reply #7 on: May 09, 2006, 08:58:28 PM »
          I don't remeber seeing anything that said "trojan" or "smitfraud."  I don't see any way to access my antivirus.  When I pull up internet explorer (which was the way I used to gain access to the software) I get an error message like it isn't connected.  Is there anything else I can do?  
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          eastcoaster

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          Re: I just need a quick fix!
          « Reply #8 on: May 09, 2006, 08:59:21 PM »
          Quote
          How long ago did you get Comcast ? the AV may have expired by now .

          dl65  ::)

          approx 3 months ago
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          dl65

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            Re: I just need a quick fix!
            « Reply #9 on: May 09, 2006, 09:01:44 PM »
            ok ...... thats odd that your antivirus isnt showing up in your list of programs ...

            I'm trying to recall win 98SE ........
            click start , then programs ?????

            When you booted into safe mode ....was one of the options listed SAfe mode with networking ?


            dl65  ::)
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            dl65

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              Re: I just need a quick fix!
              « Reply #10 on: May 09, 2006, 09:03:43 PM »
              ok ...if its been 3 months then the free stuff has probably expired now .......
              Does the pc your using have a burner on it and do you have several blank cd s ?

              dl65  ::)
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              eastcoaster

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              Re: I just need a quick fix!
              « Reply #11 on: May 09, 2006, 09:07:11 PM »
              Quote
              ok ...... thats odd that your antivirus isnt showing up in your list of programs ...

              Yeah I thought so too  :-/

              Quote
              When you booted into safe mode ....was one of the options listed SAfe mode with networking ?

              No, the options are...
              1. Normal
              2. Logged (/BOOTLOG.TXT)
              3. Safe Mode................................... ...........*(the one I chose)
              4. Step-by-step confirmation
              5. Command prompt only
              6. Safe mode command prompt only


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              eastcoaster

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              Re: I just need a quick fix!
              « Reply #12 on: May 09, 2006, 09:08:34 PM »
              Quote
              ok ...if its been 3 months then the free stuff has probably expired now .......
              Does the pc your using have a burner on it and do you have several blank cd s ?

              dl65  ::)

              No, I don't have a burner on this computer
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              dl65

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                Re: I just need a quick fix!
                « Reply #13 on: May 09, 2006, 09:08:41 PM »
                ok ...does your laptop have a cd drive ?
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                eastcoaster

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                Re: I just need a quick fix!
                « Reply #14 on: May 09, 2006, 09:10:49 PM »
                Quote
                ok ...does your laptop have a cd drive ?

                yes
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