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Author Topic: (Dilbert) Sudden Slow Down  (Read 15828 times)

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Dilbert

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    (Dilbert) Sudden Slow Down
    « on: May 17, 2006, 11:42:48 PM »
    Oddly enough, just a little before I installed AVG Free, my computer started acting slowly, to the point where clicking on anything in the Start Menu makes it freeze for about 5 seconds as it "thinks". This isn't a crash-and-burn scenario but it's annoying. So, I think to myself, "I got a virus!" So I update as necessary and run AVG (with NAV disabled), NAV (with AVG disabled),  SpywareBlaster, Spybot, CCleaner, and HijackThis. Spybot found 3 things and fixed them. CCleaner (obviously) couldn't help but it did clean up my computer a bit. Nothing in HJT seemed out of the ordinary. I ran Speed Disk and defragged the PC (it was in desperate need), and rebooted. Still, however, I'm getting this same issue.

    HJT log attached I'm getting lock-ups trying to zip the log. I'll modify this post when I can upload the .zip file.

    EDIT: I've managed to get 7-Zip to work long enough for me to zip the log...
    « Last Edit: May 17, 2006, 11:49:50 PM by Timothy_Bennett »
    "The geek shall inherit the Earth."

    Fed

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      Re: (Dilbert) Sudden Slow Down
      « Reply #1 on: May 18, 2006, 12:38:35 AM »
      A clean install of your OS will fix it for you. ;D

      infoseeker

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      Re: (Dilbert) Sudden Slow Down
      « Reply #2 on: May 18, 2006, 06:34:45 AM »
      Quote
      A clean install of your OS will fix it for you. ;D

      Maybe try first RESTORE SYSTEM
      try to remember when was the last time your pc working in normal

      Dilbert

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        Re: (Dilbert) Sudden Slow Down
        « Reply #3 on: May 18, 2006, 07:52:09 AM »
        I disabled system restore in order to run all the scans, so all my restore points are history. :'(

        Quote
        A clean install of your OS will fix it for you.

        I knew someone would say that. And this time I actually have my important files backed-up (can't live without that humor folder, I'll need it). So there's NO way to fix it? I just recently resolved my issues with Symantec about my subscription, and the last thing I want to do is go through that again. So, I'd like so exhaust all my other options here before I do anything that drastic.
        "The geek shall inherit the Earth."

        Fed

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          Re: (Dilbert) Sudden Slow Down
          « Reply #4 on: May 18, 2006, 03:02:11 PM »
          Check your internet connection for data movement when there shouldn't be any.
          Check you task manager for cpu usage when there shouldn't be any.
          Does it happen in Safe Mode? My money is on the Norton Virus. LOL
          « Last Edit: May 18, 2006, 03:05:32 PM by Fed »

          Dilbert

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            Re: (Dilbert) Sudden Slow Down
            « Reply #5 on: May 18, 2006, 04:29:21 PM »
            System Idle Process is using 99... something... CPU units? I'll go with that. Everything else is using 0 U.

            Interestingly, I have multiple copies of svchost.exe running. I believe this is the culprit. The memory usage for each is:

            SYSTEM 4,076 K
            LOCAL SERVICE 4,200 K
            SYSTEM 19,428 k
            NETWORK SERVICE 4,168 K

            That highly spiked one worries me. The other big memory users are ISSVC.exe at 7,668 K, explorer.exe at 27,368 (HOLY S#!t!), CCAPP.EXE at... 24,356???, HOSTS_Secure.exe at 12,164, and firefox.exe at 30,600 K and climbing.

            Interestingly, although my whole computer is laggy in Safe Mode (no video drivers active), it's not any slower than that when I click anything. I had a heck of a time getting Norton to scan, but it was relatively OK in Safe Mode.

            OK, my exact symptoms, if there was any confusion: When I click something from Quick Launch, it waits about 5 seconds before loading. From the Start Menu, the Start menu doesn't disappear after I click until a few seconds later, then it's some more seconds before it loads the program.

            So... what can I do? In safe mode, SpyBot found 6 other things and fixed them, everything else came up clean. And I don't think it's Norton, it was the first thing I installed and it's been working fine until now.
            "The geek shall inherit the Earth."

            GX1_Man

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            Re: (Dilbert) Sudden Slow Down
            « Reply #6 on: May 18, 2006, 05:06:02 PM »
            Quote
            I don't think it's Norton...

            Famous last words....

            pandora95

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            Re: (Dilbert) Sudden Slow Down
            « Reply #7 on: May 18, 2006, 05:17:46 PM »
            A clean install of your OS will fix it for you. ,whats os ?

            Dilbert

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              Re: (Dilbert) Sudden Slow Down
              « Reply #8 on: May 18, 2006, 05:56:28 PM »
              Quote
              Operating System. In my case, it's Windows XP SP2 OEM.

              Sorry to double-post, but for some reason my Modify button is missing. Anyhow, I've noticed something new: There's a few... images, let's say... that have appeared in one of my folders. It's not porn, but it's different from my taste (admittedly, I do go to another site that has, among other off-topic threads, a babe thread, and I do sometimes download; no porn allowed there, however), and I can only think this is related to Firefox's Mem usage going up at a steady rate. Somehow, I got something I don't want. I'm going to clear my cache, my cookies, the works, and see if that makes it "forget" the behind-my-back downloads.

              EDIT: Got the Modify button. Had to update session after an IP upgrade.

              EDIT: I found a "DownloadCookie" in FF. I destroyed my cookies, and I'll know if it worked after I reboot, after AVG is done deep scanning my drives.

              UPDATE: My PC is a little faster, now, but still not what I want. The delay has been cut by about 3 seconds.

              UPDATE: I talked with my mom, she said it may be a rootkit. This makes some sense, as I did recently download something major (demo for Lotr: Battle for Middle Earth II, was 1400.4 MB), and it may have had a rootkit. This was not too long before I noticed trouble. Is it possible a rootkit is evading my scans?
              « Last Edit: May 18, 2006, 06:58:13 PM by Timothy_Bennett »
              "The geek shall inherit the Earth."

              GX1_Man

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              Re: (Dilbert) Sudden Slow Down
              « Reply #9 on: May 18, 2006, 07:23:35 PM »
              Been playing any recent sony CD's?  :o

              Dilbert

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                Re: (Dilbert) Sudden Slow Down
                « Reply #10 on: May 18, 2006, 07:29:20 PM »
                None. But I'm thinking, more and more, that it may be one of two things:

                1) A PDG (pretty *censored* good) rootkit

                recently, I was made aware of a possible other source of problems:

                2)


                The scary thing is that it's taking a long time to scan, meaning it's going to find more. I'll post the pic when it's done. :o
                "The geek shall inherit the Earth."

                Dilbert

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                  Re: (Dilbert) Sudden Slow Down
                  « Reply #11 on: May 18, 2006, 08:10:24 PM »
                  OK, here's the total amount fixed:



                  I'll know if it helped or not when I reboot. I'm working on QA0041 right now, so it'll need to wait.

                  EDIT: No good, I'm still getting this. But now it's a little different: If I click on the same thing repeatedly, it eventually becomes as instant as I should be getting. But that's a hassle I don't want to deal with.
                  « Last Edit: May 18, 2006, 10:30:53 PM by Timothy_Bennett »
                  "The geek shall inherit the Earth."

                  Dilbert

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                    Funny thing happened...
                    « Reply #12 on: May 19, 2006, 08:01:40 AM »
                    A funny thing happened when I booted this morning: The first thing I selected was a little slow, then everything else was instantaneous. I think that I may have solved my problem. :)
                    "The geek shall inherit the Earth."

                    Fed

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                      Re: (Dilbert) Sudden Slow Down
                      « Reply #13 on: May 19, 2006, 03:07:36 PM »
                      The first thing being slow could have been because windows was still loading.
                      As soon as you see your desktop, open your task manager and watch the continued activity.

                      Dilbert

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                        Re: (Dilbert) Sudden Slow Down
                        « Reply #14 on: May 19, 2006, 04:19:47 PM »
                        Hmm. System Idle Process is still using 92 CPU. That makes no sense to me. Anyway, I waited several minutes then loaded up Creative MediaSource to play media. Runtime is about 10 minutes now. I went into start menu and selected Notepad. I got the delay again. Then I went to Start Menu and loaded SpyBot. No delay.

                        This is very strange... and is it normal to see the following in Task Manager?

                        firefox.exe  Admin  00  68,104 K (I have 3 tabs open)
                        CCAPP.EXE Admin  00  20,548 K
                        svchost.exe SYSTEM 00 24,540 K
                        explorer.exe Admin  00  22,684 K

                        These seem a little excessive to me...
                        « Last Edit: May 19, 2006, 04:20:05 PM by Timothy_Bennett »
                        "The geek shall inherit the Earth."

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                          Re: (Dilbert) Sudden Slow Down
                          « Reply #15 on: May 19, 2006, 04:50:30 PM »
                          My System Idle Process sits on 99.

                          Firefox is using 3x what my IE is using with 3 screens open but I did read somewhere that Firefox had memory leak problems.

                          What is CCAPP.EXE????
                          My svchost.exe (I have 2) seem to run about 5000K each.

                          My explorer.exe runs at 4392 K.

                          What is your overall memory usage, read it from the bottom of your taskmanager.
                          Mine is 176524K / 1341172 K.

                          Dilbert

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                            Re: (Dilbert) Sudden Slow Down
                            « Reply #16 on: May 19, 2006, 10:39:57 PM »
                            Quote
                            What is CCAPP.EXE????

                            CCAPP is part of Norton AntiVirus.

                            It doesn't show mem usage on the bottom for me, I don't think. I got Processes, CPU Usage, and Commit Charge. However, in the performance tab I get, under Physical Memory:

                            Total: 1048048 K
                            Available: 653500

                            PC has been on for about 7 minutes.
                            "The geek shall inherit the Earth."

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                              Re: (Dilbert) Sudden Slow Down
                              « Reply #17 on: May 19, 2006, 11:31:50 PM »
                              Firefox---->IE
                              Norton---->AVG

                              Soviet_Genius

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                              Re: (Dilbert) Sudden Slow Down
                              « Reply #18 on: May 20, 2006, 05:39:23 PM »
                              more like
                              Norton>AVG>Kaspersky
                              Firefox>Firefox
                              Windows>Linux

                              Fed

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                                Re: (Dilbert) Sudden Slow Down
                                « Reply #19 on: May 20, 2006, 05:50:08 PM »
                                Quote
                                more like
                                Norton>AVG>Kaspersky
                                Firefox>Firefox
                                Windows>Linux

                                A lot of good reports about Kaspersky. [smiley=thumbup.gif]
                                A fresh install of Firefox wouldn't hurt but sooner or later everyone will come crawling back to IE. :D
                                Linux---->No Games. :P

                                TheCount

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                                Re: (Dilbert) Sudden Slow Down
                                « Reply #20 on: May 20, 2006, 08:23:59 PM »
                                What does commit charge mean anyway?

                                GX1_Man

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                                Re: (Dilbert) Sudden Slow Down
                                « Reply #21 on: May 20, 2006, 09:24:22 PM »
                                Huh? What are you talking about?  :-?

                                Arc



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                                  Re: (Dilbert) Sudden Slow Down
                                  « Reply #22 on: May 20, 2006, 10:13:55 PM »
                                  commit charge  (k&-mit´ chärj) (n.) In the Windows operating system, the name for the amount of physical memory (RAM) and virtual memory that is allocated to all running programs, or applications, and the operating system itself.
                                  You've got to stop taking life so seriously;

                                  or you'll never make it out alive

                                  Arc



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                                    Re: (Dilbert) Sudden Slow Down
                                    « Reply #23 on: May 20, 2006, 10:21:10 PM »
                                    Increasing the virtual memory for your system never hurts, I have mine set at  4 GB and I never have to worry about programs slowing me down.
                                    « Last Edit: May 20, 2006, 10:24:19 PM by Viper1991 »
                                    You've got to stop taking life so seriously;

                                    or you'll never make it out alive

                                    TheCount

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                                    Re: (Dilbert) Sudden Slow Down
                                    « Reply #24 on: May 23, 2006, 11:01:47 AM »
                                    Quote
                                    I have mine set at  4 GB and I never have to worry about programs slowing me down.

                                    That's easy for you to say. I have about 15,8 GB total space in my main HD, and about 2,53 GB of free space, and 64MB of RAM   :-[. I run (or should run) 9 processes (plus idle process) after bootup. My process manager (not the one from windows) says I have "7.00%" of commit charge. Is that good? :-?