iomega cd-rw on 98

[scott_morton70]

i cannot get my computer to "see" my drive.  i installed the oem software for it and nothing, i also tried manually installing the ppa3.inf files and it would only install guest.inf  i need to get it installed to burn a disk for my system.  can anyone out there help or give any advice?

[GX1_Man]

What is the model for the drive? Is it jumpered correctly? Is it seen correctly in the computer BIOS? Is it seen correctly in Window? Have you installed the burning software that  came with the drive, or what are you using?

[scott_morton70]

i have installed it using the iomega cd-rom and the computer isn't seeing it.  it's a usb drive and i'm getting these errors:

in device manager,  "iomega win98 usb disk controllers" has an exclamation  mark next to it.  so does "pci serial controller"

i have also tried installing the ppa3.inf file and it didn't work either.  

[GX1_Man]

i have installed it using the iomega cd-rom and the computer isn't seeing it.  it's a usb drive and i'm getting these errors:

in device manager,  "iomega win98 usb disk controllers" has an exclamation  mark next to it.  so does "pci serial controller"

The serial controller is a modem. I would remove it physically IF you are not using it until we get this resolved. Delete the device and the iomega drive in Device Manager and reboot. When you restart does this change anything?

i have also tried installing the ppa3.inf file and it didn't work either.  

Not surprising. That should not work anyway.

[jsny]

okay, i did all that, and nothing still.  i'm getting frustrated.

[GX1_Man]

Do other USB items function normally? Is it basic USB 1.1 from the motherboard or an add on card? Are there any caveats from the IOMEGA site regarding USB 1.1 systems if that is what it is? Have you contacted them? Is it a new drive? Can you test it on another machine?